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Can't Sign Into iMessage

Since upgrading to ios7 on my iPad4 I cannot sign in to imessage (or facetime either, not that I use it!) I keep getting the following message: "imessage activation could not sign in please check your network connection and try again" I have done everything short of doing a factory reset. I've done some searching here and followed links/instructions in other posts relating to imessage problems but nothing helps. What can I do?? (Everything works fine on my iPhone 4S)

iPad, iOS 7

Posted on Sep 23, 2013 2:14 PM

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Posted on Sep 23, 2013 2:20 PM

I have this exact problem. I have tried numerous fixes and nothing works. I am beyond angry.

46 replies

Oct 25, 2013 1:51 PM in response to Stephen Dodd2

There is a way simpler solution tha so far has worked for me and many people stucked even after "reset network settings" or full restore.


I have an iPhone 4 with iOS 7.0.3 and I went through those steps:


  1. Go to "Settings">Scroll down to "iTunes Store & App Store">Logout from the account
  2. Turn off your device, wait 1 minute or 2 then turn your device back on
  3. Return to "Settings">Scroll down to "iTunes Store & App Store">Login (can take up to a minute)
  4. And voilà! iMessage and FaceTime are back in business!


Note: once again, it works without any need for a restoration and/or reset network settings and/or Erase All Content and Settings.


This fixes as well all the problems in Google+/Facebook/WhatsApp/etc. that require you to "Connect to iTunes to activate push notifications".

Oct 26, 2013 12:18 PM in response to Larryfilm

I have an iPhone 4, and iMessage wasn't working (like the people above). I tried several of the solutions above, but didn't yet try an erase and restore. I followed Larryfilm's advice above and it did work. So I signed out of iTunes (in settings), powered the phone down, waited a few minutes, turned my phone on then logged into iTunes (in the settings). I could then go into settings and turn on iMessage and FaceTime and both of them could be logged in and connected fine.


It's nice when something works. Thanks, Larryfilm!!

Nov 24, 2013 6:02 PM in response to MarciaCat

What fixed it for me was signing in with an alternative account, I have one for me and one for my wife. Hers was not working. I put mine in and it took me in to choose the email addresses to associate with the iPad and iMessage/FT. Once it got me in there I backed out and signed in with hers and it worked. Hope that helps some of you. I realize some people don't have two accounts. I remember back with MobileMe there was a fix you had to do occasionally to "reset" that service that is similar to this. I would suggest if you don't have a second one to try just try a different email and bogus password to attempt this reset I speak of. It is of course going to deny you login but it might just reset it like I'm talking about. It's worth a shot if you don't have a second legitimate account to do what I initially suggested.

Can't Sign Into iMessage

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