Phone is working , ir rings and I hear texts arriving but screen is entirely black???????

4S phone is working. It rings and I can hear text mags coming in but the screen is black????

iPhone 4

Posted on Sep 23, 2013 2:45 PM

Reply
1 reply

Sep 25, 2013 6:37 AM in response to Ancaster1212

Hi, Ancaster1212.


If your screen remains blank when you start it, you may need to reset the phone, or restore the software. Try this first:


Resetting your device

Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.


If that does not get the screen going, then backup your device, and restore it.

iOS: How to back up

http://support.apple.com/kb/ht1766


iTunes: Restoring iOS software

http://support.apple.com/kb/ht1414


Cheers,


Jason H.

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Phone is working , ir rings and I hear texts arriving but screen is entirely black???????

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