1 23 24 25 26 27 Previous Next 584 Replies Latest reply: Apr 19, 2014 7:37 AM by Csound1 Go to original post Branched to a new discussion.
  • 360. Re: wifi greyed out after update to ios7
    vaportrails2002 Level 1 Level 1 (0 points)

    Plus why would they put ios 7 on you phone anyway? They violated their own ios terms. That is the big argument the apple twins say on here. We accepted their terms when downloading and installing their ios on out 4s's. They did it for you, so now it's on them.

     

    Funny though, JoeBlow won't give me examples of wifi burning out besides an ios update. I can't even find examples on here or online....then you come on and boom...YouTube did it? You sure they didn't use wifi to upgrade yours? Keep burning it up on them while it is under warranty. Take video of it and put it on YouTube. The proof is in the pudding.

     

    Why would someone on here who thinks he knows what he is talking about give advice the way he does (joe). Telling someone not to upgrade the ios over wifi. Then why doesn't Apple kill that function like it use to be. Yes the backup makes a difference, the backup contains the bad data saying the wifi is bad and will transfer it to a new phone.

     

    Don't follow JoeBlows advice. He is no technical expert in Apple...he even said so. Had an apple when he was a kid and joined here a month ago.

  • 361. Re: wifi greyed out after update to ios7
    Prokhozhy Level 1 Level 1 (0 points)

    As for why I post- I'm a bit OCD when it come to certain things. I don't like it when incorrect information is put out as truth, and I tend to correct that information.  So when people say 'iOS 7 broked my phone!!1!', I feel compelled to point out that it was not "iOS 7", but a hardware flaw that was revealed by the heat caused by the download.

     

    With an eye for details (some might say 'technicalities') like that, I guess I should have become a lawyer!

    Actually, what you are doing is called "nitpicking", an excellent trolling technique. And here is a nice "learned" name for this: "obfuscation". It could be your own proclivities ("a bit OCD" by your own admission), or it could be a trick to prevent people seeing the forest for the trees.

    The net results of your pursuits are: (1) your excessive focus on irrelevant "technicalities" dims the big picture and frustrates people who are already very angry; (2) you have basically alleged that certain iPhones are inferior devices which (unlike competitor products) cannot sustain big downloads because their hardware is essentially unreliable despite their premium price, and the only remedy you suggest is shelling out even more money (extended warranty). Now, if I am in the market looking for a smartphone, I'd be wary - what if I am "not lucky" and get an iPhone that is one of those "bad 'uns"? If I were Apple, I'd ban you on this forum.

    I suggest you use the good old Occam's razor. To save you Googling time, this is a principle saying that the simplest explanation tends to be correct. There is no denying the obvious: if it hadn't been for the iOS 7 "upgrade", my iPhone would still be fully operational. I am angry at Apple for their silence on this matter, but at least they are not insulting my intelligence by feeding me bovine youknowwhat.

  • 362. Re: wifi greyed out after update to ios7
    vaportrails2002 Level 1 Level 1 (0 points)

    JoeBlow2444 wrote:

     

     

    Funny, I haven't read a single post on here about anyone loosing their wifi after watching a movie or downloading an app...just upgrading to iOS7

     

     

    Then you haven't looked. A search of these forums reveals plenty of examples:

     

    How to fix a grayed out wifi??

    Author:Minimgh

    Date:Aug 24, 2013

     

    How To Fix Grayed Out Wifi

    Author:hanzo1022

    Date:Jul 23, 2013

     

    my ipods wifi is grayed out what do i do

    Author:Limas75

    Date:Sep 8, 2013

     

    Note how all these were posted BEFORE iOS  7 came out?  Thus, it was not downloading iOS 7 that caused the issue.

     

    What other companies had thousands of their products bite the dust after upgrading their product with their own software?

     

    Yet again with the unproven "thousands" claim.

    What other companies have tens of millions of their products all updating all at once?

    and none of them said how it happened, when or what the result was...nice try though. Did they do the network reset and it worked fine  (i am guessing that because no replies means good, a reply saying that didn't help...what's next?) or was their chip burned out (or as apple says...the antenna is bad) That is what they say here http://youtu.be/0DwY452C_sw

  • 363. Re: wifi greyed out after update to ios7
    tomski84 Level 1 Level 1 (5 points)

    vaportrails2002 wrote:

     

    Tomski84.....You did a restore from backup, it will never work again now. That is who it is grayed out. As it updated the ios over wifi, it burns something out, the chip, loosens the antenna...whatever it does. Then as the new ios does it's checks and notices the bad wifi, it grays it out, which is how it is on your backup that you restore from. That is what I was told and this is why they told you not to do that.

    I think you're just telling me your thoughts but just to clarify, on my second replacement I did not restore from backup and it didn't last as long as the phone I did restore from backup, so who knows!

     

    Resetting netwrok settings have worked for a few of my friends in the past, but I am guessing they had a seperate problem from mine, as it doesn't work on my phone.

     

    Just spoke to Apple support, they now have me setting up a new user account on my computer and restoring the software that way. The guy was genuionely shocked when I told him it was my third 4S. He said he's never come across a situation like this before. Seperate issue yes, but not the same issue on three seperate phones.

     

    Will keep you posted!

  • 364. Re: wifi greyed out after update to ios7
    tomski84 Level 1 Level 1 (5 points)

    OK guys, I tried putting the phone into DFU mode but did a hard reset by mistake, and the Wi-Fi started working again! I still did a DFU restore and it's just finished restoring with Wi-Fi working!

     

    So that's my advice to anyone with issues, try doing a hard reset.

     

    Hopefully it is resolved for me now? But if it is a faulty chip it will probably grey out again soon. We shall see.

  • 365. Re: wifi greyed out after update to ios7
    vaportrails2002 Level 1 Level 1 (0 points)

    I think you're just telling me your thoughts but just to clarify, on my second replacement I did not restore from backup and it didn't last as long as the phone I did restore from backup, so who knows!

     

     

    That was right from the horses mouth http://youtu.be/0DwY452C_sw

  • 366. Re: wifi greyed out after update to ios7
    tomski84 Level 1 Level 1 (5 points)

    vaportrails2002 wrote:

     

    That was right from the horses mouth http://youtu.be/0DwY452C_sw

    I know, I got told this too, but it's speculation from their employees, it must be because my experience differs from what they are telling us. I don't think it has anything to do with the backup now, not in my case anyway.

  • 367. Re: wifi greyed out after update to ios7
    Rayblonday Level 1 Level 1 (0 points)

    I too was having a problem with wifi being grayed out. I went to apple and was first told that this was an issue pall had been seeing. Then the tech assured me that in fact this is not something they see often and that the first guy used a poor judgement of words. ?? Interesting. Over the next week I did my homework and saw 1000 s of people having the same issue. Being told there's no fix and because warranty is up ( a mere 13 days) to buy a new phone for 199$.  That didn't sit well with me. I printed out a stack of papers from online. Including apples direct web page along with cnn news and many others, brought them with me a week later to apple and gave them ****. First how the tech lied to my face that this wasn't An ongoing issue yet jumped to tell me there's no fix???  gave me no option to try to resolve the problem. Yet att was very helpful guiding me through steps to try. Unfortunately it didn't work but at least helpful they were. Unlike the product manufacturer. They obviously don't want to take responsibility for their poor product. But with all I did, I did, in the end get apple to agree to give me a new phone. :) so or anyone out there who has this issue , if your warranty is not so far gone, I would suggest you defiantly don't back down. An issue that is at no fault of your own should not be your problem.

  • 368. Re: wifi greyed out after update to ios7
    JoeBlow2444 Level 1 Level 1 (10 points)

    JoeBlow won't give me examples of wifi burning out besides an ios update.

    Already responded to this.

    You sure they didn't use wifi to upgrade yours?

    I beleive he stated they did it at the Apple Store. As far as I know, they have computers there that they use to Restore the iphones. Much quicker than wifi, especially in a store with lots of users.

    Telling someone not to upgrade the ios over wifi. Then why doesn't Apple kill that function like it use to be.

    Because it's more convenient, and works fine most of the time.

    Yes the backup makes a difference, the backup contains the bad data saying the wifi is bad and will transfer it to a new phone.

    Wrong. The issue is a hardware fault. This has been proven by people NOT restoring their backups, and still have the issue.

    Don't follow JoeBlows advice.

    My 'advice' (really the only thing you can do) is to get it replaced if it happens in-warranty, and to pay to get it replaced if it's out-of-warranty.  Why is that bad advice?

    He is no technical expert in Apple...he even said so.

    First someone accuses me of being an Apple shill (and thus, no one should listen to me), then you tell people I don't know what I'm talking about because I don't work for Apple. Nice. Maybe y'all should get your stories straight. :-)

  • 369. Re: wifi greyed out after update to ios7
    JoeBlow2444 Level 1 Level 1 (10 points)

    it could be a trick to prevent people seeing the forest for the trees.

    And what, exactly, is the 'forest'?  Some iphones fail. They get replaced if within warranty.

    your excessive focus on irrelevant "technicalities" dims the big picture and frustrates people who are already very angry

    The fact that it is Not the ios7 software that is causing the issue is not an 'irrelevant technicality'.  A lot of the demand in threads like this for 'let us downgrade to ios6!' comes from people who think that ios7 screwed up the wifi, and thus going back to ios6 will fix it. It will not.

    you have basically alleged that certain iPhones are inferior devices which (unlike competitor products) cannot sustain big downloads because their hardware is essentially unreliable

    ANY product from ANY manufacturer has flaws. This is not unique to Apple or iPhone.  And playing innocent "Oh golly gee! Apple products aren't PERFECT!?!?" is foolish.

    Now, if I am in the market looking for a smartphone, I'd be wary - what if I am "not lucky" and get an iPhone that is one of those "bad 'uns"?

    The same could be said for ANY product by ANY manufacturer. And the answer is the same. If in-warranty, the manufacturer replaces it. If not, too bad.

    I suggest you use the good old Occam's razor. To save you Googling time, this is a principle saying that the simplest explanation tends to be correct.

    I know what Occams razor is.  And your explanation of it is not quite accurate. But I'll restrain myself and let it go.

    There is no denying the obvious: if it hadn't been for the iOS 7 "upgrade", my iPhone would still be fully operational.

    Perhaps. And perhaps, just after saying 'no' to the ios 7 upgrade, you might have downloaded something else that caused the problem.  It's the heat caused by the download, not what was downloaded.

  • 370. Re: wifi greyed out after update to ios7
    JoeBlow2444 Level 1 Level 1 (10 points)
    and none of them said how it happened, when or what the result was

     

    And none of them said "I was upgrading my ios...", either. You'd think they'd include that important piece of information.

     

    Did they do the network reset and it worked fine

     

    Greyed out wifi means the ios doesn't even see the wifi circuit is there. At all. Resetting settings generally doesn't help.  It's like calling your dial-up provider (remember those?) and saying you can't connect because your computer is not recognizing your modem, and having them say 'Change your dial-up number.'


    That is one annoyance of mine- that Apple makes users go through all that before replacing the iphone.

  • 371. Re: wifi greyed out after update to ios7
    vaportrails2002 Level 1 Level 1 (0 points)

    JoeBlow2444 wrote:

     

    and none of them said how it happened, when or what the result was

     

    And none of them said "I was upgrading my ios...", either. You'd think they'd include that important piece of information.

     

    Like I said, you can't show me one example. Find me the post that says, I was watching a movie or updating 30 apps at one and now my wifi doesn't work. you can't. Those 3 could have dropped their phones or the network reset worked. You don't know...anything. Why would Apple give a resolution to something if it couldn't be fixed? http://support.apple.com/kb/ts1559

    Did they do the network reset and it worked fine

     

    Greyed out wifi means the ios doesn't even see the wifi circuit is there. At all. Resetting settings generally doesn't help.  It's like calling your dial-up provider (remember those?) and saying you can't connect because your computer is not recognizing your modem, and having them say 'Change your dial-up number.'


    That is one annoyance of mine- that Apple makes users go through all that before replacing the iphone.

     

    Like I stated above. Some people did the reset and it worked, you don't know what happened with your 3 example users....but...never mind. You made proof of your knowledge above with your "example". One annoyance of mine...people who think they know what they are talking about when they don't.

  • 372. Re: wifi greyed out after update to ios7
    JoeBlow2444 Level 1 Level 1 (10 points)

    Like I said, you can't show me one example. Find me the post that says, I was watching a movie or updating 30 apps at one and now my wifi doesn't work. you can't.

    'This is an ios 7 issue'

    'No, it' s not- here are examples before ios 7 came out'

    'Well, it happened with pervious ios updates, too'

    'Well, the examples were well after ios 6 came out, and before ios 7. They also don't mention anything about an ios update.'

    'Well, you can't PROVE what they were doing when they had the issue!!11!1!'

     

    Why do you think that lack of proof regarding what they were doing automatically means they were downloading an IOS update?  (Well, besides the fact your whole argument falls apart unless it's true?)

     

    Regardless- the fact remains- it's a hardware issue. Hardware issues are covered by the warranty. If you're outside the warranty period, it's not Apple's problem.

  • 373. Re: wifi greyed out after update to ios7
    pwrchord Level 1 Level 1 (0 points)

    JB - I've been following the thread in hopes of learing that Apple will finally release a fix for effected 4S phones, and have half been marveled/reduced to LOL-status at your ability to spin every single argument that points to a code issue, back to hardware.

     

    I'm not sure what you think your level of hw vs. sw expertise is, exactly, but can promise you that you've given a great many who have read your 'if=then' statements regarding this issue a reason to live the rest of the day.  Hardware doesn't fix itself - PERIOD (I know, never say never).  The Wifi on certain phones has been/can be disabled by some kind of code error.  It has the ability to be reset, obviously and however, by attaining the 'overheated' status in the OS.  Period.  Anyone with an inkling of an idea about what's going on gives a 95+% chance the problem is resident/hard coded on the Wifi chip/circuit.

     

    So please go back to your office at Cupertino and stop telling us what we know not to be true.

     

    Thanks for your anticipated cooperation, and happy Sunday.

  • 374. Re: wifi greyed out after update to ios7
    Prokhozhy Level 1 Level 1 (0 points)
    The fact that it is Not the ios7 software that is causing the issue is not an 'irrelevant technicality'.

     

    I know, I know, it's not the software, it's the HEAT... Let's try an example, though: Jack aims his gun at Joe, pulls the trigger, the trigger activates the firing pin, the firing pin ignites the powder, the gas produced by the burning powder expels the bullet from the gun, the bullet exits the gun, enters Joe's head and kills him dead. Question: what or who caused Joe's death? You are saying it's the bullet. I am saying it's a combination of causes, but essentially it was all started by Jack. For the avoidance of doubt, in this example Jack = Apple. And, to answer your question, THAT IS THE FOREST.

     

    I know what Occams razor is.  And your explanation of it is not quite accurate. But I'll restrain myself and let it go.

     

    Yes it is an accurate, albeit simplified, rendition of the principle for everyday applications, so please do not restrain yourself and prove me wrong. The fewer assumptions, the better the hypothesis. And that gives an edge to simpler theories. Mine is the simplest: Apple sold me a phone with a bad chip, Apple recommended a huge download, the download overheated the bad chip and killed my phone. Simple and beautiful in its simplicity. Root of the problem - bad chip. Whoever sold me the bad chip and then accelerated its demise (regardless of WHEN it was done) is to blame.

1 23 24 25 26 27 Previous Next