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wifi greyed out after update to ios7

84501 Views 576 Replies Latest reply: Apr 16, 2014 11:08 AM by zelous RSS Branched to a new discussion.
  • azizeoo Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 4, 2014 3:30 PM (in response to lqtb)

    Hi,

    • Screen shot for my iPhone 4 (wifi and bluetooth device configuration):

    ScreenShot.png

    • Log for my iPhone 4S :

     

    Jan  5 00:04:33 iPhone BlueTool[273] <Critical>: BlueTool timed out! Exiting...

    Jan  5 00:04:33 iPhone com.apple.launchd[1] (com.apple.BlueTool[273]) <Error>: (com.apple.BlueTool) Exited with code: 1

    Jan  5 00:04:33 iPhone BTServer[61] <Critical>: BlueTool timed out running boot script!

    Jan  5 00:05:08 iPhone Preferences[276] <Warning>: -[WiFiManager init]: Couldn't find a WiFi device

    Jan  5 00:05:08 iPhone Preferences[276] <Warning>: void loadAPTableCellImages(): loading images

    Jan  5 00:05:09 iPhone Preferences[276] <Warning>: -[APNetworksController updateCurrentNetworkUI]: currentTrackedNetworkSSID((null)), currentNetworkSSID((null))

    Jan  5 00:05:09 iPhone Preferences[276] <Warning>: -[WiFiManager init]: Couldn't find a WiFi device

    ...

     

    Jan  5 00:06:35 iPhone backboardd[28] <Notice>: ALS: SetDisplayFactor: factor=0.0500

  • Prokhozhy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 5, 2014 3:01 AM (in response to lqtb)

    An update. It is official now: my iPhone has its wifi back and running (don't know for how long - see below). Reminder: my wifi button spontaneously "ungrayed" itself without my intervention after the iPhone had turned itself off due to excessive battery drain. When I got back to civilization today, it successfully connected to a wifi network.

    According to TJBUSMC1973, this is an example of an "intermittent" or "temporary" performance issue.

    Thank you for the heads-up, TJBUSMC1973, now I consider myself duly warned that my expensive piece of hardware may go on the fritz again any time when struck by a fit of "intermittent electronic fever" or "temporary electronic insanity". Long live Apple, the world's leading producer of intermittently operational electronic equipment! May the secret of intermittent performance remain a mystery for ever and ever, amen, everybody say halleluja!

  • azizeoo Level 1 Level 1 (0 points)
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    Jan 5, 2014 3:17 AM (in response to Prokhozhy)

    Prokhozhy,

     

    What update?

  • Prokhozhy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 5, 2014 3:27 AM (in response to azizeoo)

    What update?

    Yesterday I wrote that my wifi button "came alive" by itself, but I was in a remote area with no wifi networks around, so I could not be sure whether the phone would be capable of actually making a wifi connection. Today I have returned from the boondocks and discovered that my wifi is truly fully operational, so I "updated" my post from yesterday. There has been no "update" from Apple. Sorry for the misunderstanding.

  • azizeoo Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 5, 2014 3:28 AM (in response to Prokhozhy)

    OK,

     

    But you still have the update 7.0.4?

  • kexicus Calculating status...
  • TJBUSMC1973 Level 5 Level 5 (4,670 points)
    Currently Being Moderated
    Jan 5, 2014 6:33 AM (in response to Prokhozhy)

    Prokhozhy wrote:


    my iPhone has its wifi back and running

     

    And just like EVERY electronic device ever created, there are never any guarantees of permanent perfect performance.  I'm glad your wi-fi is working again.  In the end, that's all that matters.

  • TJBUSMC1973 Level 5 Level 5 (4,670 points)
    Currently Being Moderated
    Jan 5, 2014 6:43 AM (in response to vaportrails2002)

    vaportrails2002 wrote:


    Apple should fix this...enough said!

     

    Apple DOES fix this.  For free if you are within warranty, or for $149-$269 if not.

     

    Again, no matter how many times you post a statement on this forum about wanting Apple to change their policies, it will have no effect.  Use the feedback channel.  www.apple.com/feedback.

     

    Apple makes it very, very clear that this forum is for user-to-user assistance only, with very rare instances of a technical question that goes unanswered for a day or two getting address by a Community Specialist. And have you seen the questions they answer?  All they ever answer are the relatively simple, straightforward ones, with a link to an article that may or may not address the issue.

     

    You're not going to effect any significant change in Apple's policies here.  In fact, other than simply stating WHAT the policies are, that's the limit of this forum.  The WHYS & WHY NOTS are prohibited.

     

    This is one of the misconceptions I try to correct.  Complaining about Apple's policies here is futile.  A waste of time.  So, when users do so, I try to direct to them to where their efforts while have the possibility of having an effect: www.apple.com/feedback.

     

    You're one of the users still laboring under a misconception.  You continue to rant on this forum that Apple needs to fix this, fix this, fix this, fix this...

     

    And have you received ANY response from Apple about this?  Nope.

     

    Insanity: doing the same thing over and over again and expecting different results.

     

    This quote has been attributed to being originated by many different people, from Ben Franklin to Albert Einstein.  But regardless of who originally said it, it's pretty accurate.

     

    Stop driving yourself crazy.  Stop wasting your time.  Stop spitting into the wind.

     

    Use the feedback channel.  Contact Apple Support directly.  That is the ONLY way you're going to effect any change.

     

    This forum is a waste of your time, because your TECHNICAL question has LONG been answered.

  • Prokhozhy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 5, 2014 6:44 AM (in response to azizeoo)

    But you still have the update 7.0.4?

    That is correct.

  • Csound1 Level 7 Level 7 (32,330 points)
    Currently Being Moderated
    Jan 5, 2014 7:03 AM (in response to Prokhozhy)

    So, let me get this straight, it wasn't working and you didn't know why, now it is and you don't know why?

     

    Thanks for that information,

  • TJBUSMC1973 Level 5 Level 5 (4,670 points)
    Currently Being Moderated
    Jan 5, 2014 7:05 AM (in response to Csound1)

    Heh, awesome.

  • Prokhozhy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 5, 2014 7:48 AM (in response to Csound1)

    Csound1 wrote:

    So, let me get this straight, it wasn't working and you didn't know why, now it is and you don't know why?

    Thanks for that information,

    TJBUSMC1973 wrote:

    Heh, awesome.

    Having fun, gentlemen?

     

    Csound1, thanks for WHAT information? You never gave me a chance to reply, yet you seem to have formed some opinion. You must have answered your own question yourself. So, let me get this straight, you are in the habit of talking to yourself? Thanks for that information. That may be an odd habit, but at least one person thinks it is awesome...

     

    By the way, do YOU know why it was not working? (oh, it must have been the bad chip...) And why it is working now? (oh, the chip must have been not that bad after all...) So, let me get this straight, you have no idea why? Thanks for that information.

  • Csound1 Level 7 Level 7 (32,330 points)
    Currently Being Moderated
    Jan 5, 2014 7:50 AM (in response to Prokhozhy)

    Prokhozhy wrote:

     

    Csound1 wrote:

    So, let me get this straight, it wasn't working and you didn't know why, now it is and you don't know why?

    Thanks for that information,

    TJBUSMC1973 wrote:

    Heh, awesome.

    Having fun, gentlemen?

     

    Csound1, thanks for WHAT information? You never gave me a chance to reply, yet you seem to have formed some opinion. You must have answered your own question yourself. So, let me get this straight, you are in the habit of talking to yourself? Thanks for that information. That may be an odd habit, but at least one person thinks it is awesome...

    Now is your chance to reply.

  • TJBUSMC1973 Level 5 Level 5 (4,670 points)
    Currently Being Moderated
    Jan 5, 2014 8:07 AM (in response to Prokhozhy)

    Let me ask you this.

    Previously, your wi-fi was not working.

    Now, your wi-fi is working.

     

    Is that correct?

  • Prokhozhy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 5, 2014 8:26 AM (in response to TJBUSMC1973)

    Csound1 wrote:

    Now is your chance to reply.

    I thought I knew why my wifi was not working - I generally agreed with TJBUSMC1973's view that the wifi chip - which must have been substandard from the start - may have been damaged by the heat generated by the big download (iOS 7 - even though I upgraded through iTunes). That "damage" thing sounded final and irreversible. That is why I was so surprised when my wifi quite unexpectedly came back up by itself (after the phone had switched itself off due to excessive battery drain). It is true, I do not know why my wifi is working again.

    Now, can you please answer these two questions: Do you know why it WAS NOT working? Do you know why it IS working? If you can, please try not to sound so condescending while you are at it, because I am NOT AN ENGINEER.

     

    TSBUSMC1973 wrote:

    Let me ask you this.

    Previously, your wi-fi was not working.

    Now, your wi-fi is working.

    Is that correct?

    Yes, that IS correct. First I noticed that the wifi button was no longer grayed out, but I was out in the country when it happened (no wifi around, so I was afraid that I would not be able to get a connection, even though the function was accessible again). Then I got back to the city and had a chance to verify that wifi is now fully functional again. Like this whole thing never happened. So I began to have my doubts as to whether the bad chip is the culprit. It may have been that the damage, if any, was not irreversible, but this whole theory now appears somewhat fishy. I am not sure, though, I am NOT AN ENGINEER.

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