ICloud has a wrong email for me and it won't let me change it under settings. Also, it's addressing me as "Max". My name is Lin. Help!

You can fix your name issue by going to Settings>Mail,Contacts,Calendars>My Info (in the Contacts section) and selecting your contact. If Siri is addressing you with the wrong name just tell Siri "Call me Lin".

To fix your iCloud issue, if you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.

If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/).

hi randers4 & apple community -

i've tried multiple times to change my primary address to a gmail address (the AT&T rep set my mom up with a brand new iCloud address because she couldn't remember the original password right away) but the appleid.apple.com method you mentioned just doesn't work!

i can successfully add & verify my gmail address as an alternative address, but when i try to change my primary address from iCloud to gmail, it won't accept the changes. after hitting "save changes" the page reloads, but the entry field is still editable and looks just as it did before i hit save. the little pop-up bubble says i've passed all 3 criteria (valid address, not already used, and not apple owned domain) yet it still doesn't allow a save.

as far as i know, i'm signed out of the iCloud-version of my appleID across all of my devices.

please help!

thanks,

nathalie

Try adding your Gmail address to your current ID as an alternative address and save the changes. Then see if you can turn off Find My iPhone using the password for your current ID (even if it prompts you for the password for your old ID).

Hello Randers4 - when sending mail from my new I-phone 5s from my Yahoo account the receiver gets an incorrect and odd miss-spelling of my first/last name. I've tried (several times) all the fixes on this thread, as well as other similar apple community conversations. As further example when I send an email to myself (from I-phone 5S) i receive it on my desktop (yahoo acct) as "from" with the incorrect spelling/odd name abbrevation.

However, when I pull up/receive the same e-mail on my I-phone it has the correct (and full first & last name) spelling. Very odd and lot of friends are e-mailing me back saying "where is that odd name coming from."

Can you please help?

Thanks

J

You might want to check your Yahoo account sending nam, as explained here: http://help.yahoo.com/mkb/article.php?page=content&id=SLN22040&actp=search&viewl ocale=en_US&searchid=1385680767812&locale=en_US&y=PROD_MAIL_ML.

I had this exact problem and your detailed instructions helped me fix it. Thank you!!!

Thank you for asking this question. I was having the same problem. I followed the instructions for my iPhone and iPad and it worked! Thank you for your help!

I've been having a similar problem. There was a typo when I first entered my gmail, and my correct account name is already associated with another account (dunno how this happened but I am able to use that one). I even went and MADE the typo e-mail account hoping that I could get the e-mail there and be able to delete the account, but when I ask it to resend the verification e-mail I don't receive it 😕 I DO get e-mails telling me that the primary address has been changed but not the verification one.

The could settings on my phone seem hung up (haha) on me verifying the typo e-mail and won't let me change the settings.... it just says "check your e-mail" but THERES NOTHING THERE. Arg. I've been working on this all day, it's a bloody water of my time but I need my phone to work! please HELP

kaitlinkett wrote:

I've been having a similar problem. There was a typo when I first entered my gmail, and my correct account name is already associated with another account (dunno how this happened but I am able to use that one). I even went and MADE the typo e-mail account hoping that I could get the e-mail there and be able to delete the account, but when I ask it to resend the verification e-mail I don't receive it 😕 I DO get e-mails telling me that the primary address has been changed but not the verification one.

The could settings on my phone seem hung up (haha) on me verifying the typo e-mail and won't let me change the settings.... it just says "check your e-mail" but THERES NOTHING THERE. Arg. I've been working on this all day, it's a bloody water of my time but I need my phone to work! please HELP

If you're still having trouble with this and not receiving the verification email, I suggest you try contacting the Apple account security team for your country and ask for assistance: Apple ID: Contacting Apple for help with Apple ID account security. If your country isn't listed, contact iTunes store support by filling out this form: https://www.apple.com/emea/support/itunes/contact.html. If they can't help, and you are the original owner of your device and know the ID and email address that were used to activate it originally, and also have it backed up, you can try forcing it into recovery mode to restore it (as explained here: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support), which will completely erase it and ask you to enter the ID and password used to activate it originally in order to reactivate it. Then you should be able to restore your backup and start over setting up your iCloud account after restoring the backup.