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my new iphone 5c wont open itunes store app i have tried rebooting it start to open then stops

my new iphone 5c wont open itunes store. i tried rebooting with no success.

iPhone 5c, iOS 7

Posted on Sep 23, 2013 4:06 PM

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11 replies

Oct 4, 2013 12:32 PM in response to japlourde

After trying 15 different solutions that didn't work - aside from a full restore - I found a way.


Go to the Music icon, then click Store in upper left hand corner. At first it says it cannot connect to store. Now I apologize because I don't recall exactly which I pressed next, but if you go ahead from that screen and continue to attempt to access songs or videos, it will take you to the iTunes Store. After that, my iTunes icon began to work.


I hope this helps.

Oct 4, 2013 1:05 PM in response to ssimancas

After trying 15 different solutions that didn't work - aside from a full restore - I found a way.


Go to the Music icon, then click Store in upper left hand corner. At first it says it cannot connect to store. Now I apologize because I don't recall exactly which I pressed next, but if you go ahead from that screen and continue to attempt to access songs or videos, it will take you to the iTunes Store. After that, my iTunes icon began to work.


I hope this helps.


Thanks for the above info.....iTunes working fine now :)

my new iphone 5c wont open itunes store app i have tried rebooting it start to open then stops

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