1 Reply Latest reply: Sep 23, 2013 4:58 PM by lllaass
numberaxis12 Level 1 Level 1 (0 points)

i tried on three computers only to get an error 1601 any help????


iPod touch, iOS 6.1.3
  • lllaass Level 10 Level 10 (166,445 points)

    Error 1604

    This error is often related to USB timing. Try changing USB ports, using a different Dock Connector or Lightning Connector to USB cable, and other available USB troubleshooting steps. If you're using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

    If the issue isn't resolved by USB isolation troubleshooting and another computer isn't available, try these steps to resolve the issue:

    1. Connect the device to iTunes.
    2. Confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    3. Restore and wait for the error.
    4. When prompted, click OK.
    5. Close and reopen iTunes while the device remains connected.
    6. The device should now be recognized in Recovery Mode.
    7. Try to restore again.

    If the steps above don't resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

     

    Error 1600, 1601, 1602

    Follow the steps listed above for Error 1604. You may resolve this error by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. Learn more about troubleshooting security software.