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Mojoest
Level 1 (4 points)

Q: iPhone 5s dock disables volume controls on the phone?

I've just bought the new iPhone 5S dock from Apple to use at my desk at work. I spend a lot of time listening to music and the radio when I'm a work and have just hooked my headphones up to the dock's line out port on the back. The problem is that being in the dock seems to lock the music players volume controls, either by way of the buttons on the side of the phone, or the slider on the screen.


I guess this might be because they assume you'r going to use it to plug it into other speakers or a sound system with its own volume controls?


The problem is, that now the headphone connector is on the bottom of the phone (compared to my 4S), I cant connect the headphones directly when its in the dock.


Any ideas if there's a way around this so i can use headphones with the dock and change the volume on the phone?

iPhone 5s, iOS 7, Official iPhone 5s dock

Posted on Sep 24, 2013 1:41 AM

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Mojoest

Q: iPhone 5s dock disables volume controls on the phone?

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  • Helpful answers

  • by SpY2K,

    SpY2K SpY2K Sep 25, 2013 10:56 AM in response to Mojoest
    Level 1 (0 points)
    Sep 25, 2013 10:56 AM in response to Mojoest

    I just discovered the same problem with my iPhone 5S dock and headphones... disappointed. I'm also using the dock at my desk at work and need to be able tocontrol teh volume on my headphones. I sure hope this is a software limitation Apple can correct.

  • by r6jojo,

    r6jojo r6jojo Oct 4, 2013 7:47 AM in response to Mojoest
    Level 1 (4 points)
    Oct 4, 2013 7:47 AM in response to Mojoest

    No answers? Are we to take it that the dock can only be used with external speakers with their own volume control and there is NO ability for source volume control?

  • by Mojoest,

    Mojoest Mojoest Oct 4, 2013 9:03 AM in response to r6jojo
    Level 1 (4 points)
    Oct 4, 2013 9:03 AM in response to r6jojo

    I haven't found anything which would allow for volume controls on the iphone which is a real pity, especially as there aren't many other lightening dock options out there. The only posts regarding it I've seen just confirm it's not possible. I'd be please if anyone knows any different though?

  • by switcher9,

    switcher9 switcher9 Feb 13, 2014 3:24 AM in response to Mojoest
    Level 1 (0 points)
    Feb 13, 2014 3:24 AM in response to Mojoest

    Just experienced this problem as well. I hope a solution for this will be available someday...

  • by Samy06,

    Samy06 Samy06 Feb 17, 2014 2:29 AM in response to Mojoest
    Level 1 (0 points)
    Feb 17, 2014 2:29 AM in response to Mojoest

    Hi all,

    Same problem for me using the apple iphone 5s dock, pluging the original iphone headphone in the line out at the back: not able to control volume.

    >> I guess this might be because they assume you'r going to use it to plug it into other speakers or a sound system with its own volume controls?

     

    I assumed the same but can someone from Apple answer if this expected behavior?

     

    Dear apple representatives,

    Could this be solved by a software upgrade (at least we should be able to control the volume from the iphone itself). Can a ticket be entered in your internal software database so that someone looks into fixing this?

     

    It is sad that we buy apple products (dock and apple earplug with control buttons) thinking that they will be fully compatible and that we encounter such issue.

  • by AmishCake,

    AmishCake AmishCake Feb 17, 2014 7:26 AM in response to Samy06
    Level 6 (9,402 points)
    Feb 17, 2014 7:26 AM in response to Samy06

    There are no "Apple representatives" here to read your request - we are all just users like you. Please submit your feature request to Apple at this link: http://www.apple.com/feedback