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iphone5 mic won't work when using siri, speakerphone, and when recording video with front facing camera.

Hi guys, I recently got an iphone5, running on iOs7, but soon after I noticed it has this problem with the mic. My iphone5 microphone won't work when I am using "speaker" during a phone call, talking to Siri, and even when recording videos with front facing camera (Whether Camera App or Instagram Video, still doesn't work). But it does work well during phone calls as long as I don't use "speaker", and even when I use "Raise to speak" for Siri it works, and also when I deactivate siri and use voice control instead, it works just fine, when I'm recording videos using the back camera, it works. Voice memos also record normally, and google voice is able to detect my voice clearly. This seems to be a software problem really, however I do not know how to go about fixing it, I will appreciate whatever advice you can give me as I am unable to return the phone to an apple store, we have none in my country.

iPhone 5, iOS 7

Posted on Sep 24, 2013 3:54 AM

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Posted on Sep 24, 2013 6:32 AM

Go in Settings > Microphone, and make sure those apps are allowed to use the mic. If you don't allow an app access to the microphone, the mic won't work. It's a security feature.

11 replies

Sep 24, 2013 7:23 AM in response to Striker37

Hi, thanks for your contribution. I tried that, the only appps listed there are third party apps such as instagram and google to name a few, and all have been "permitted" to use the mic, yet instagram still fails to pick up any sound when recording video with the front facing camera. Apps such as the phone, siri and the camera app are not listed there hence I do not have access to set permissions for them to use the mic.

Jun 20, 2014 5:59 AM in response to Êlai

i have had this problem for over 6 months now and have learned to deal with it, but it would be very helpful if I can actually use my phone as a natural extension. Apple, please provide a fix or some kind of help for us. We aren't getting to fully experience what you want us to and that should irk you to jump on this problem ASAP.

Jul 23, 2014 3:10 PM in response to Êlai

Hi everyone! I'm a contracted technician for Apple Phone Support and I personally had this issue. Since the microphone works for certain apps and even works in specific features in apps (such as working on rear cam on Instagram video and not working with front facing cam on Instagram video), it's most likely a software issue. I would advise all who are still having this issue to backup and restore your device via iTunes! This will apply a brand-new version of the latest software, which is still very effective if you already have the latest software (7.1.2). Hope that helps, it certainly did for me!


Best of luck!

iphone5 mic won't work when using siri, speakerphone, and when recording video with front facing camera.

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