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Why is my email marked as read, when I haven't opened it?

Why is my email marked as read, when I haven't opened it? All email should be in bold until they have been opened but mine switch to non-bold text by themselves. Also when opened sometimes they are not in HTML when they should be and links to websites do not work. If I log in to my email online they display fine and the links work.

MacBook Pro (13-inch Mid 2012), OS X Mountain Lion (10.8.5)

Posted on Sep 24, 2013 6:19 AM

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26 replies

Sep 24, 2013 7:30 AM in response to helenfoxbyrne

I didn't have the Mail->Preferences->Viewing "Mark all messages as read when opening a conversation" checked. So I guess that wasn't the problem.


I have checked "Display unread messages in a bold font" and "Display remote images in HTML messages" boxes and neither actually happens. I've tried unchecking them and shutting down the computer, then starting up again and checking them and shutting down again etc to no effect. I've done this several times over the last six months and the email account has never displayed the way it is meant to.


I have mail accounts for the MacBook Pro (which has OSX Mountain Lion 10.8.5) for my iPad3, my iPhone4 and an old MacBook which the kids use. It's only the MacBook Pro which has the problem. So I presume that the junk filtres used by my email provider is not causing the problem, as it is only one device that it happens.


I went onto my old MacBook (which is Snow Leopard) looking for an old email today and noticed that the email displayed properly and it made me realize how irritating it is that the email show as read when they are not. How confusing even.

Apr 21, 2017 10:30 AM in response to helenfoxbyrne

I thought I found a fix...


Go to mail.google.com on a computer, then settings (the little gear icon in the top right) and click Accounts and Import. Toward the bottom is an area called "Grant access to your account:" and I didn't actually have any other accounts, but I changed the button from "Mark conversations as read when opened by others" to "Leave conversations unread when opened by others".


But no, it's still not working. :-(


Just makes me wonder how many email replies I never even noticed because they were already marked "read".

Dec 25, 2014 9:22 PM in response to helenfoxbyrne

I also have this issue. The mail on my iPhone is automatically marked as read but only when Apple's Mail app is running on my Macbook. (Even though it is still marked as unread on the Macbook)


Both email clients are configured as pop clients on a Yahoo (sbcglobal) account and I've tried disabling all the rules I have, to no avail. I do use iCloud but not for email. I'm really not sure what mechanism is connecting the iPhone client and the Macbook but the effect is immediate. The moment the OS X app loads a message, the iPhone changes it's status to 'read.'


I've searched here and found many with the same issue but nobody with any answers.

Sep 26, 2015 9:34 PM in response to DrKnoxPJ

I had this problem with my iphone and yahoo mail.


On my iphone i deleted my yahoo mail account from the mail app.


Then added my yahoo mail account back.


That didn't work.


Then I remembered that I tried to install Outlook mail and the Yahoo mail app on my windows 10 pc. Those apps didn't really work like I wanted, I decided to remove those apps from my pc.


So far it's worked. The conflict must have been how one of those apps was downloading my mail.

Why is my email marked as read, when I haven't opened it?

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