0 Replies Latest reply: Sep 24, 2013 7:32 AM by sandyc9812
sandyc9812 Level 1 (0 points)

My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes.  I have the latest version of iTunes.  Windows has all the most recent updates too.  I can reset the iPod, but the message to Use iTunes to restore comes back and I am stuck.

iPod nano, Windows Vista