0 Replies Latest reply: Sep 24, 2013 7:36 AM by sandyc9812
sandyc9812 Level 1 (0 points)

My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes.  I have the latest version of iTunes and the most recent updates to my Windows operating system and I have rebooted with and without the iPod plugged in.  I have also used different USB ports with no luck.

iPod nano, Windows Vista