I do not get a DEVICE section in my sidebar so I can select my ipod and I cannot sync. What do I do?
I do not get DEVICE in my sidebar so I cannot select ipod and cannot sync. What do I do?
iPod classic
I do not get DEVICE in my sidebar so I cannot select ipod and cannot sync. What do I do?
iPod classic
Sidebar visible, iPod NOT recognized when connectedby computer or iPod. Researched all day yesterday, got no where. USB ports are working fine, was able to use iPhone 5 with iTunes. Just want to put iPod music on phone. Tried a 2 programs that are suppose to do this and they didn't reconize my iPod either. My cord works to charge the iPod. Suggestions?
If the iPod is not recognized by the computer (the OS) or iTunes, and you use Windows, this document has some advice (click each point to expand the details)
http://support.apple.com/kb/TS1369
This is the version for Mac
http://support.apple.com/kb/TS1410
The USB cable may work for power while not working for a data connection (because different pins are used), so if possible, you should rule out faulty cable as the cause by trying a different cable or using that cable with another device. Unfortunately, your iPhone 5 has a Lightning connector.
Same here updated to IOS 7 and havent used Itunes in like forever and the older versions worked fine but cant use it and need help getting it n i tried the http://support.apple.com/kb/TS1369 and it took me 3 hours to find out that it doesnt work
Is the sidebar itself visible? If the sidebar (along left side of window) is hidden, from the iTunes menu bar, under View, select Show Sidebar.
If the sidebar is visible, but there is no heading DEVICES, that means iTunes is not seeing any device connected. You'll have to do some troubleshooting based on other factors, such as if the iPod is seen by the computer (the OS) but not iTunes, or if the iPod is not recognized at all when connected. You can post back with more details about your situation...
I'm having the same problem since updating the OS. It isn't the ipod or the cable...
I do not get a DEVICE section in my sidebar so I can select my ipod and I cannot sync. What do I do?