HT201269: Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

Learn about Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

LadyLoyalty23

Level 1 (0 points)

Q: ever since i updated my phone to ios7 my icloud back up has not been working. what can i do to fix it?

ive never had this problem before when updating my software so i dont understand why i am having this problem now

iPhone 4, iOS 7

Posted on Sep 24, 2013 1:09 PM

I have this question too

Q: ever since i updated my phone to ios7 my icloud back up has not been working. what can i do to fix it?

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by sheila_m.,

sheila_m. Sep 26, 2013 2:53 PM in response to LadyLoyalty23
Community Specialists

Sep 26, 2013 2:53 PM in response to LadyLoyalty23

Hello LadyLoyalty23,

Thank you for the details of the issue you are experiencing when trying to back up your iPhone. I recommend reviewing the following article:

iCloud: Troubleshooting creating an iCloud backup
http://support.apple.com/kb/TS3992

Thank you for using the Apple Support Communities.

Best,
Sheila M.
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