HT201272: Download your past purchases

Learn about Download your past purchases
Tamara26

Q: How do I find my downloads in the iTunes

I preordered drake nothing was the same album yesterday but it came out today. only one song was available for download yesterday and I got an email lastnight saying that the songs will be ready to download upon availability. They are all available but theyare not downloaded can you please tell me how to download my preordered items?

iPhone 4, iOS 7

Posted on Sep 24, 2013 12:55 PM

Close

Q: How do I find my downloads in the iTunes

  • All replies
  • Helpful answers

  • by sterling r,

    sterling r sterling r Sep 26, 2013 11:21 AM in response to Tamara26
    Community Specialists
    Sep 26, 2013 11:21 AM in response to Tamara26

    Hello Tamara26,

     

    Thank you for using Apple Support Communities!

    Check out this section of the article named:

    iTunes Store: About Pre-orders

    http://support.apple.com/kb/HT5714

    Downloading a pre-ordered item

    When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.

    If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.

    You should be able to download them also with the Store > Check for Available Downloads section.

     

    Regards,

    Sterling