Q: itunes crashes when my iphone is plugged in and i click apps
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Sep 26, 2013 2:39 PMby matt00,Hey jcsinchak,
Thanks for the question. I understand you are experiencing issues with iTunes unexpectedly freezing/quitting. The following articles may help to resolve your issue, based on your operating system:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Thanks,
Matt M.
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Sep 27, 2013 5:21 AMby VakarianGirl,This is happening to me also, and I have tried all fixes recommended to no avail. It was happening with iOS6, iOS7, and now iOS7.0.2. When I tether my iPhone4 to my desktop and open iTunes, I can do everything except view apps on my phone. When I click apps, iTunes becomes unresponsive and then crashes. Windows then offers to send a crash report after verifying that it cannot identify the problem.
I have downloaded the latest version of iTunes and it doesn't make any difference either.
This is VERY irritating, because I can't manage my apps now. Can someone PLEASE let me know if there is a fix out there??
Thanks.
