HT201272: Download your past purchases

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Tamara26

Level 1 (0 points)

Q: 1-80

I downloaded an album but it was preordered.the album came out today but the album was not downloaded only one song downloaded the day I preordered it

iPhone 4, iOS 7

Posted on Sep 24, 2013 3:18 PM

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by norm123,

norm123 Sep 26, 2013 2:03 PM in response to Tamara26
Community Specialists

Sep 26, 2013 2:03 PM in response to Tamara26

Hello Tamara26

You should get an email for your Pre-order. If you have not, then report the issue to iTunes Store.

iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933

Thanks for using Apple Support Communities.

Regards,
-Norm G.
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HT201272: Download your past purchases

Q: 1-80

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