My iPod will not sync, even though it shows up in iTunes

Each time I try, I receive a message saying that "The iPod 'Jim's new iPod' [its name] cannot be synced. The required file cannot be found." As noted, the iPod is clearly connected, as it appears in iTunes. I have syced this iPod with this MacBook Pro dozens of times in the past. I have an iPod Classic 160kb, with over 100 GB free and updated to Software Version 2.0.4, and a MacBook Pro, updated to Mac OS 10.7.5 and iTunes 11.1. Any ideas? Thanks!

Posted on Sep 24, 2013 3:36 PM

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4 replies

Jan 31, 2014 10:39 AM in response to norm123

Hi Duneclimb,


I found this thread and the problem seems similar to mine so thought I would post here first.


I am getting the same thing when I connect my iPhone to my Macbook. Itunes recognizes the phone and starts the sync process. Starts going through it's steps, slows right down, then after a few minutes the 'progress bar' speeds to the end and completes the sync.But when I check my photo albums those on the phone have not synced to the updated content of the album on the laptop.


I kept retrying but to no avail. Hence, I thought removing the photo's altogether might then allow me to start again and reload from scratch. However, even though I uncheck the sync photos box on iTunes, once the phone has gone through the sync process the photo albums are still on the phone. So it seems like I can't even remove albums never mind add or update any of them?


In terms of software, the phone and iTunes are updated to latest versions. The laptop's OS X is not the lateset though, think it's Lion.


Please advise what I need to do to fix this annoying problem?


Thanks,

Rob

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My iPod will not sync, even though it shows up in iTunes

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