Unfortunately, this could be any number of things.
One likely suspect is the batteries. If you're using
rechargeables, try good new regular ones for a while.
The rechargeables are 1.2 volts, regular AAs are
1.5. Sometimes that makes a difference.
I've thought of using those, but I don't. What I do -- though -- is take out one battery when I'm not using it. I don't use the mouse but every few days (or so), and maybe for up to a week or so. So, that way I figure I keep the battery in good shape.
Even brand new ones sometimes don't work, or don't
work right. Try cleaning the contacts in the mouse,
and the top and bottom of the batteries with alcohol,
acetone (carefully), or the like. Try other new
batteries. I've had brand-new ones test fine with a
volt meter, but just not work. Never did figure out
why. Others in the same pack were fine.
Well, I do carry a set of brand new ones, so that I'll be ready to replace them. And I've tried the new ones before, to see if that was the problem. I still encounter this kind of "tracking" problem. Now, mind you the "clicking" always works okay. So, I'm getting a Bluetooth connection
always. However, it's
only the tracking (and not the "clicking") that is not working. It's always that way without any variation (if there is any kind of problem at all).
Interference is another common problem. Airport,
cordless phones, etc., can interfere. Try turning
off everything you can find for a while. If you see
improvement, turn one at a time back on.
Now, I'll be (usually) in public places when I do use the mouse (like Starbucks or McDonalds), so that might be difficult to isolate any others that are using Bluetooth. However, I do use another Bluetooth device (but not at the same time). It's a Bluetooth GPS receiver. It always works (although it's the only bluetooth connected at the time).
If all else fails, I recommend a double Scotch.
Won't help, but you may not care!
Well..., it's irritating, but I can usually get it to working in about three to five minutes by taking the battery in and out and/or flipping that switch back and forth. It's never been any longer than about five minutes for me to get it to fully working again. But, since I've seen several others here mentioning this problem, it seems to me that it's some kind of hardware or software problem -- especially since the Bluetooth connection is made and is functioning with the mouse clicks (
always without fail).
Good luck.
Thanks -- but say..., do you know what that "switch" is -- underneath the battery cover?
Best Regards...