I cannot get airplay on either my iPhone 5 or my iPad

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I cannot get airplay on either my iPhone 5 or my iPad

I cannot get airplay on either my iPhone 5 or my iPad. I have changed the language to French and back to English but it hasn't worked. It doesn't work on my partners phone or iPad either. All have updates completed!!

Can someone suggest something else?

Other OS

Posted on Sep 24, 2013 4:28 PM

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Answer 1

Sep 24, 2013 4:41 PM in response to gizmondic

Try the following steps, check whether things are working after each step where appropriate, before trying the next.

Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.

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