Hi my 5S is not charging while connected to PC. In fact I noticed battery draining slowly. What's wrong? There is nothing wrong with the cable as it's working fine with iphone 5. What's wrong? Is it hardware problem? And the phone turns hot while connected. What should I do?
iPhone 5s, iOS 7
Hi,
If you open iTunes in your computer, does the iPhone 5S appear? If so, does it show the bolt or the plug icon meaning it is charging?
Make sure you have your Apple software updated
Hi sorry forgotten to mention this PC is my office PC where there is no itunes. When I first sync the phone using my home PC 3 days ago, it worked fine. Today is the first time I need to charge in office. I tried charging my iphone 5 with the same cable and there is no issue. I tried charging it 3 times since and everytime i plugged in, next to the phone battery icon, there is a bolt but the battery percentage is reducing.
Hope it's not hardware issue.... 😢
That's likely because the USB ports in your office computer do not have enough power to supply properly to the iPhone. I haven't tested with the 5S yet, but it happens with the iPad. It charges OK with the Mac, but it does not with a PC, so in the office I need to use the Apple cord if I want to charge it.
Hope that helps.
If I can charge with iphone 5, does the above still applies?
By the way, even if can't charge, but is there any special reason why the battery started draining slowly without me doing anything? And is the heat normal?
I'd say it is kind of normal, as long as the device is plugged to a computer, and some power is being supplied. But if the heat is above what you consider normal (all devices heat up a bit when plugged or charging) remove it immediately, to avoid any damage in your new iPhone.
Battery not charging while connected to PC
