The Elwyn
Level 1 (0 points)

Q: My Macbook Pro says it is not charging and I do not see any light from the charger even though it is plugged in. Help, battery only left 12%.

This is a brand new issue for me, because my Macbook Pro is not charging and there is no light from the charger as well.

 

There was once it was charging but the charger did not had light, but that was only one occassion and since then there had always light, either green or orange.

 

Below is the data that I was able to pull off after some research. It does not really make much sense to me though.

 

Battery Information:

 

  Model Information:

  Serial Number:          9G1460J7LD3MA

  Manufacturer:          DP

  Device Name:          bq20z451

  Pack Lot Code:          0

  PCB Lot Code:          0

  Firmware Version:          201

  Hardware Revision:          2

  Cell Revision:          158

  Charge Information:

  Charge Remaining (mAh):          682

  Fully Charged:          No

  Charging:          No

  Full Charge Capacity (mAh):          5286

  Health Information:

  Cycle Count:          440

  Condition:          Normal

  Battery Installed:          Yes

  Amperage (mA):          -1

  Voltage (mV):          11116

 

System Power Settings:

 

  AC Power:

  System Sleep Timer (Minutes):          10

  Disk Sleep Timer (Minutes):          10

  Display Sleep Timer (Minutes):          10

  Wake on AC Change:          No

  Wake on Clamshell Open:          Yes

  Wake on LAN:          Yes

  Current Power Source:          Yes

  Display Sleep Uses Dim:          Yes

  PrioritizeNetworkReachabilityOverSleep:          0

  RestartAfterKernelPanic:          15

  Standby Delay:          4200

  Standby Enabled:          0

  Battery Power:

  System Sleep Timer (Minutes):          10

  Disk Sleep Timer (Minutes):          10

  Display Sleep Timer (Minutes):          2

  Wake on AC Change:          No

  Wake on Clamshell Open:          Yes

  Display Sleep Uses Dim:          Yes

  Reduce Brightness:          Yes

  RestartAfterKernelPanic:          15

  Standby Delay:          4200

  Standby Enabled:          0

 

Hardware Configuration:

 

  UPS Installed:          No

 

AC Charger Information:

 

  Connected:          Yes

  ID:          0x0000

  Revision:          0x0000

  Family:          0x0000

  Serial Number:          0x00000000

  Charging:          No

Mac OS X (10.7.5)

Posted on Sep 25, 2013 2:49 AM

by dominic23,Solvedanswer
dominic23 dominic23
Level 8 (42,122 points)
Mac OS X
A:

Reset SMC.     http://support.apple.com/kb/HT3964

 

Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".

 

 

If this does not help, contact Apple.

 

 

Best.

Posted on Sep 25, 2013 2:54 AM

Close
The Elwyn

Q: My Macbook Pro says it is not charging and I do not see any light from the charger even though it is plugged in. Help, battery onl ... more

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  • Helpful answers

  • by dominic23,Solvedanswer

    dominic23 dominic23 Sep 25, 2013 2:54 AM in response to The Elwyn
    Level 8 (42,122 points)
    Mac OS X
    Sep 25, 2013 2:54 AM in response to The Elwyn

    Reset SMC.     http://support.apple.com/kb/HT3964

     

    Choose the method for:

    "Resetting SMC on portables with a battery you should not remove on your own".

     

     

    If this does not help, contact Apple.

     

     

    Best.

  • by nbar,

    nbar nbar Sep 25, 2013 3:00 AM in response to The Elwyn
    Level 5 (6,980 points)
    Sep 25, 2013 3:00 AM in response to The Elwyn

    Apple Portables: Troubleshooting MagSafe adapters - Support

     

     

    Battery seems okay. Most likely your Charger...there is no Amperage despite the fact it is connected (aka it will not charge).

  • by The Elwyn,

    The Elwyn The Elwyn Sep 25, 2013 3:02 AM in response to dominic23
    Level 1 (0 points)
    Sep 25, 2013 3:02 AM in response to dominic23

    I was trying a few things before the SMC and somehow it worked when I unplug both the magsafe and the main plug and it seems to be charging again.

     

    Thanks~!

     

    p.s. I only removed either the magsafe or the plug but never both. So unplugging both helps

  • by siobhanchelsea,

    siobhanchelsea siobhanchelsea Feb 19, 2014 11:50 AM in response to The Elwyn
    Level 1 (0 points)
    Feb 19, 2014 11:50 AM in response to The Elwyn

    i know you wrote this a few months ago but i really want to thank you! seriously. i unplugged it from both the socket and the magsafe as a last ditch effort and it worked for me too. i was about to give up and probable spand an arm and a leg on a new battery. i was just about pulling my hair out. i wonder it this will work for more people to lol. thank you. thank you. thank you.

  • by brittandrew07,

    brittandrew07 brittandrew07 Mar 16, 2014 12:02 PM in response to The Elwyn
    Level 1 (0 points)
    Mar 16, 2014 12:02 PM in response to The Elwyn

    Yes! Awesome tip! Unplugging both at the same time worked for me too! Thank goodness, its cram season at school and no computer would have put a huge damper on things!

     

    Thanks so much!

  • by The Field Set,

    The Field Set The Field Set Aug 5, 2014 5:28 PM in response to The Elwyn
    Level 1 (0 points)
    Aug 5, 2014 5:28 PM in response to The Elwyn

    I had a similar situation with my Macbook Pro and just had success taking a little twig and cleaning out the inside of the magsafe port, especially in the corners. (I didn't mess with the pins.) The port didn't look especially dirty beforehand—just a little buildup—but I could tell a little difference visually after I "swabbed" out any sign of gunk.

     

    In case anybody else is interested in the unorthodox method, I used a tiny twig with the end broken off so it was soft with the exposed wood fiber. After rubbing a little, it compressed noticeably so I broke off the end again so that it was frayed a little and could get into the corners. A toothpick would probably work similarly.

     

    FYI, before I cleaned it out, the top charge status icon *would* show that it was plugged in but it wouldn't charge. There was no light on the magsafe plug. I had unplugged/replugged the socket and had re-situated the magsafe several times.

  • by dzce,

    dzce dzce Nov 8, 2015 1:56 AM in response to The Elwyn
    Level 1 (0 points)
    Nov 8, 2015 1:56 AM in response to The Elwyn

    Hey! Thanks for the post and the comments. For me, the answer of  "The field set" solved the problem. I had a similar situation with my Macbook Pro the charger wasn't working no red/green light and I was seeing "not charging" on the upper-right part of the screen. It didn't work, unplugging from both the socket and the magsafe either. After this I tried cleaning the magsafe port and plug with a toothbrush and plugged again, and "Voila" -saw the green than the red light again and it started getting charged.

  • by revanslacey,

    revanslacey revanslacey May 19, 2016 4:11 PM in response to The Elwyn
    Level 1 (5 points)
    Photos for Mac
    May 19, 2016 4:11 PM in response to The Elwyn

    I had the same message.  Tried unplugging but it didn't work.  Tried a new magsafe adapter and it did.