Previous 1 2 Next 17 Replies Latest reply: Jan 29, 2014 1:20 PM by TerrieLynn
The_L1985 Level 1 Level 1 (0 points)

I'm using Windows 8 and just updated to iTunes 11.  When it didn't recognize my phone, I tried updating to iOS 7, restarting the phone, restarting the computer...NOTHING has worked.

 

This isn't like the people getting crashes--iTunes doesn't even know that the phone is connected at all, even though the computer recognizes it as a connected device.  I can view the pictures on my phone via "My Computer," but iTunes > File > Devices is completely grayed-out as if there were nothing connected at all.

 

How do I fix this?  I just made a new playlist using my computer and want to put it on my phone as well.


iPhone 4S
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