HT5527: iCloud: Complimentary storage upgrades for former MobileMe members expired on September 30, 2013

Learn about iCloud: Complimentary storage upgrades for former MobileMe members expired on September 30, 2013
TaraToo
Level 1 (0 points)

Q: reducing iCloud storage... is it a scam?

I have deleted a significant amount of my email mailboxes as well as contacts and my usage has not gone down... is this a scam?? I am not very techy... all I want is to be able to keep my work info accessible on all my devices...

iCloud

Posted on Sep 25, 2013 11:42 AM

by Axeman1020,Solvedanswer
Axeman1020 Axeman1020
Level 6 (14,979 points)
iPhone
A:

You can check to see what is using the storage and how much here:
Settings > iCloud > Storage & Backup > Manage Storage.

 

You said you cleaned up Mail. Camera Roll and Messages tend to be culprits too. Delete old messages and transfer photos & videos from your camera roll to your computer. That should reduce the iCloud backup for your device.

Posted on Sep 25, 2013 11:45 AM

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TaraToo

Q: reducing iCloud storage... is it a scam?

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  • by Axeman1020,Solvedanswer

    Axeman1020 Axeman1020 Sep 25, 2013 11:45 AM in response to TaraToo
    Level 6 (14,979 points)
    iPhone
    Sep 25, 2013 11:45 AM in response to TaraToo

    You can check to see what is using the storage and how much here:
    Settings > iCloud > Storage & Backup > Manage Storage.

     

    You said you cleaned up Mail. Camera Roll and Messages tend to be culprits too. Delete old messages and transfer photos & videos from your camera roll to your computer. That should reduce the iCloud backup for your device.

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Sep 25, 2013 11:45 AM in response to TaraToo
    Level 9 (78,253 points)
    iTunes
    Sep 25, 2013 11:45 AM in response to TaraToo

    If you mean emails telling you that your complimentary extra storage as an ex-MobileMe subscriber (assuming you indeed were) will terminate on 30 September, it's not a scam and that is what will happen if you don't purchase it from then on - your storage will revert to the free 5GB level.

     

    If you wish to continue your current storage level, the instructions are here:

     

    http://support.apple.com/kb/HT5527

     

    Scroll down to 'How do I purchase my current plan?' and expand the section applicable to your computer or device.

  • by lowerbp2,

    lowerbp2 lowerbp2 Sep 28, 2015 1:34 PM in response to Roger Wilmut1
    Level 1 (0 points)
    Sep 28, 2015 1:34 PM in response to Roger Wilmut1

    Here is the one I just got

     

    Begin forwarded message:

    From: iCloud Customer Care <pplemeac@me.com>

    Subject: iCloud Mail Update

    Date: September 28, 2015 at 1:38:49 PM CDT

    To: undisclosed-recipients: ;

     

     

    Dear User,


    Kindly update your account below to get more space.

     

    UPDATE HERE

     

    Thanks
    I did not do anything
    CE Grim MD

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Sep 28, 2015 3:07 PM in response to lowerbp2
    Level 9 (78,253 points)
    iTunes
    Sep 28, 2015 3:07 PM in response to lowerbp2

    That's a blatant scam, with the sending address and the URL linked to being nothing to do with Apple. If you would like to report it, forward it as an email attachment to reportphishing@apple.com , and then delete it.