iPhone isn't transferring photos taken with built-in filters

The Only way i found is use xender.. open xender app in iphone and go to web.xender.com in pc... scan the qr code and import files.. in dat photo filter will be included.. if u connect both pc and iphone to same wifi modem u can reduce the data charges as the connection wpuld be direct connection without using data,

I find this outrageous that this was a known bug in 2013 and no fix was created, nor was the public informed of this obvious problem.

Not a big deal? What if you are a professional photog like myself who shot thousands of professional images with carefully selected filters.

Like a fool, well not really, like a normal person I uploaded them to my iphoto library (apple prodcut after all) and THEN DELETED THEM FROM MY CAMERA.

Now, I'm like, hey, where are my fliters? Not a darn way to save them so save your complicated after fixes, the data is deleted from the phone.

For example--I shot half in B and W half in color--now ALL are in color. Now way to know which were framed for color, which black and white.

Hence an intensly expensive professional project ruin.

Next time you see "Shot on a iphone6" in an ad, buyer beware.

Since 2013? Really anyone who deletes this post is not paying attention to their customers at all. And ps, I've owned literally thousands of apple products since 1985.

What is going on?

So I was somehow informed by this obscure tech post?

Why add a feature that doesn't really do what it pretends? And also pitch the product as a professsional ready product?

The data involved I suppose isn't in the traditional metadata. Is this so unsurmountable a tech problem for Apple? Or just low on the priority list?

Once I deleted the data from my phone I discovered this problem. It is too late now!

Why is this an adequate answer? To email every photo to yourself? Or find obscure third market programs?

Pro photogs deal in thousands of images. This shoot is lost forever.

I'm certainly sending my Nikon in for service and giving up on this product as a viable work instrument.

AyeCappy wrote:

The data involved I suppose isn't in the traditional metadata.

The edits are saved in a standard metadata format that allows "undo" capabilities, which "traditional" formats did not. See: http://en.wikipedia.org/wiki/Extensible_Metadata_Platform

Facinating!

Not useful, but facinating.

I mean no disrespect, but do you get "points" for posting these responces?

I am an actual customer with an actual issue. Your breathe of knowledge, while impressive, is most unhelpful in that it enables the company to feel it has responded--but only in a technical sense, not a human sense.

This problem should never have been allowed to fester. No one should "discover" it after the fact.

The feature either works, and is compatable with other apple products and software, or it isn't.

Can I suggest that perhaps the "iphone" division has gone rogue and is in no way cedeing some compatability issues with the rest of the line?

Isn't that fair? I mean don't get me started on the iphone version of itumes because it will get this post misfiled.

--remains mystified.

AyeCappy wrote:

I mean no disrespect, but do you get "points" for posting these responces?

Points can only be awarded by the original poster in a thread for replies that are considered to be "Helpful" or that solved the issue. So I'm wasting my time answering you (in more ways than one).

I am an actual customer with an actual issue. Your breathe of knowledge, while impressive, is most unhelpful in that it enables the company to feel it has responded--but only in a technical sense, not a human sense.

The "company" is not responding. This is a user-to-user technical support forum, and I am just another user. Apple does not read or respond to posts in Apple Support Communities.

Apple chose to implement the feature in the way that you see it; I have no idea why they did or why they did it that way. Personally, as a former pro photographer, I never use any editing features of any camera that I use. I get much better control of results editing images on my computer (when I started it was in the darkroom) with real, professional tools. Thus, the use of XMP "sidecar" editing files doesn't bother me.

If you want the edited files on your computer the easiest way to get them there is to enable iCloud Photos. If you have a Mac they will be intact in the Photos app in OS X, for Windows you can find them by logging in to https://icloud.com. And they will transfer automatically seconds after they are taken.

I have photos on El Capitan. Are you saying that it doesn't import filters. I have an iPhone 6.0 and I tried importing 17000 files. none of them have the filters applied. I thought photos allowed edits and imports but iPhoto did not. I am missing something here? This is why I bought a new computer with photos. Now nothing transfers except the original file. What a waste. All that work for nothing. This is ridiculous.

Just lost a load of beautifully filtered photos due to this issue. Until recently, one simply imported them with ONE BUTTON. There are no amount of archaic threads, excuses, apologies or thoughtful workarounds (seemingly involving casting runes around your iPhone under a full moon). Apple broke the beautiful synergy between it's telephone device iOS device and it's Mac OSX device. Remember Rip, Mix, Burn? Now it's point shoot, cry.

I was using Macs when they were still cool…

Even the forum doesn't work properly any more.

<Edited by Host>

Nathan Jones2 wrote:

Just lost a load of beautifully filtered photos due to this issue. Until recently, one simply imported them with ONE BUTTON. There are no amount of archaic threads, excuses, apologies or thoughtful workarounds (seemingly involving casting runes around your iPhone under a full moon). Apple broke the beautiful synergy between it's telephone device iOS device and it's Mac OSX device. Remember Rip, Mix, Burn? Now it's point shoot, cry.

Well, you COULD just turn on iCloud Photos, and they will magically sync to iCloud and your computer, with all of the filtering and editing in place, in near real time, as soon as they are taken.

I bet they don't if you use a third party camera app - as per any number of discussions here.

Until recently, one simply imported the pictures. One did not lose the edits. The issue is relatively new. This is why someone added this post and asked the question. iCloud does not fix the issue.My previous comment was a vent, admittedly, but I just lost a load of photos (again) because of a poor;y thought out software design - one that used to work and inexplicably now does not. I am a photographer, I don't expect to lose photos. I don't expect bad Apple software to lose photos. I started using Apple computers because they were good with visual work. The hardware and software used to be more or less transparent. Now, not is not - hence all of t he comments on posts like this one. iCloud sometimes imports some of the photos some of the time - rarely all, any of the time. I just want to plug in the phone and press import. It was easier, and worked better.

Nathan Jones2 wrote:

I bet they don't if you use a third party camera app - as per any number of discussions here.

You have just changed the rules. A 3rd party camera app is responsible for the edits you make with it. If the edits are not being saved in the jpg file it is a poorly designed camera app. You should take it up with the app's developer. Apple is not responsible for design flaws in apps.

The iPhone camera app has the same issue. It's an Apple issue. It used to work, it no longer does. I have attempted to take it up with Apple. I have contributed to feedback reports and forums here. It is the Apple import that is poorly designed, not any particular camera app.

While we're on it, one of the apps has a facility to zip the photos to send. A bit inelegant, but seemingly a good workaround - except that the zip file size is too big for email. Conveniently it suggest to use the Maildrop facility. Again, this should fine, but this is also a flakey service and actually rarely works. It usually delivers a 0kb file. Without going on a tangent, my point was the massively reduced quality of the Apple software provided for use with iPhone and Macs. The communication between iOS and OSX is frustratingly poor at the moment.

Back on topic, the only means of transfer is one file at a time, which is frankly laughable.

The iPhone camera app does NOT have the issue on my iPhone if I use iCloud Photos to transfer the filtered image. I also was able to transfer it using Dropbox and the filtered image was intact, and I emailed it successfully with the filtering preserved.

I haven't changed the rules? Apple's own camera does not import filtered images into iPhoto. That is what this discussion is about. I pointed out that it used to and no longer does. I am also pointing that the issue is not to do with poor;y designed apps, but a poor provision Apple's own software.

The iCloud method does not work reliably, and the airdrop method (as per the article above) is ridiculous and impractical. These are 'new'; methods replacing the simple one click working import - which did used to work fine.

So you iCloud it to dropbox and then email? You use three steps to import photos from a phone in 2016? If it works for you fine, but I preferred just importing straight into my application. That made more sense to me and certainly saves time when doing actual work.

The fact is, Apple have 'broken' the filtered image import - this is what is causing the problem.