Voicemail will not stay deleted

hi i have problem with my visual voicemail. at first i reset my iphone and press the erase all content and settings. after that i looked back on my voicemail. the visual voicemail was gone and it was only and audio voicemail. how do i retrieve the visual voicemail

thankyou

A patch would come out for a bug. A bug is something that happens to most everyone. I've not seen anyone else post this. What user troubleshooting have you done on the phone. Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. Also, voicemail is a carrier function. You can call your carrier and ask them to reset your voicemail. That should take care of the issue.

Alright. You have done a restore of iOS 7 and set the device up as a new device, and not from a backup and it is still freezing? If so, then you would need to have the device checked for a hardware issue. The freezing is not normal. I have not had any freezing issues or voicemail issues on my 4S, non with another 4S in the house, an iPhone 4, or an iPhone 5. Something else is going on. If you did not do a restore as new, not from a backup, then you have not completed all of the user troubleshooting steps before checking for a hardware problem.

AT&T Tech support checking in here. Just resolved this issue for a customer by clearing out the physical voicemail box in the background, it had 100 messages saved in it. Call your own phone number, or press and hold the '1' key, and you should be able to delete all of your messages. After we did this, messages deleted from Visual Voicemail no problem. Voila!

I called my voicemail by pressing zero and entering my password to listen. I didn't actually check the messages but hung up after the system told me I had to new messages and then went back to visual voicemail. When I deleted the messages from there (visual voicemail), it worked. I only had twelve saved messages by the way that was still showing in visual voice mail. So just calling in and listening to the recording seemed to help.

Same happening to my iphone 5s-software is current....vm's keep reappearing, clear all unable unless I first select a deleted vm...

I've been having the same problem. If i repeatedly delete the reappearing messages and then erase them they will stop reappearing one by one after a few times. Annoying bug.

I will try any of the above suggestions now.

Apple - please fix!

Same issue, i delete, they go into deleted voicemails, when i try to clear.. they reappear in voicemails.. I keep deleting over and over and they finally go away. annoying

I have the same issue. I will delete voicemails en masse and they will reappear and notify my everytime. Usually if I delete them one by one they will eventually go away but its incredibly annoying. FWIW I'm running a 5S

I am having the same problem. My voicemail always says it is full and the messages won't stay deleted.

I had the same problem... for months. (I'm a procrastinator.) Was on the phone with Apple for over an hour yesterday. They finally sent me to AT&T. Turns out AT&T JUST got a fix for this problem. Call them.

iPhone 5 Verizon iOS 6.1.3 has this bug too

It started appx. 2 months ago

I have hard reset it multiple times...

I delete all messages, clear all deleted messages, clear my app tray, hard reset, repeat...

Voicemails repeatedly show up again...

Quite annoying!

Same issue here...obviously I am not the only one. Question for TedBoosley (AT&T Support), what do you mean by the "physical voicemail box"? Thanks

I had one pesky voicemail from some marketing scam that just wouldn't clear until I put the phone into airplane mode and powered down. When I powered back up I went and deleted the offending message, but couldn't Clear All just yet until I turned airplane mode off. Deletion success!