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I have a bright white screen when turning on my ipod nano 7th gen. Have tried resetting etc etc. Any further ideas?

I have a bright white screen when turning on my nano 7th gen. Have tried resetting and restoring settings - no change. Any ideas please?

iPod nano (7th generation), Windows 8

Posted on Sep 25, 2013 2:54 PM

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1 reply

Sep 27, 2013 1:05 PM in response to pipworms

Hello pipworms,


I would be concerned too if my iPod nano's was just showing a white screen. I recommend following the steps below:


Display shows a white screen

  • Try putting the iPod into disk mode:
    • Reset the device (Reset the device by pressing the Sleep and Home buttons simultaneously until the display shows the Apple logo. This should take about eight seconds).
    • When the Apple logo appears, press and hold the Volume Down and Volume Up buttons simultaneously until the device enters Disk Mode.
  • While the device is in disk mode, sync it to iTunes and try to restore.



I got this information from the following article for the 6th generation iPod nano. The steps are the same, except I updated the reset steps with the reset for the 7th generation iPod nano:


iPod nano (6th generation): Hardware troubleshooting

http://support.apple.com/kb/ts3474


How to reset iPod

http://support.apple.com/kb/ht1320


Putting iPod into Disk Mode

http://support.apple.com/kb/HT1363


Thank you for using Apple Support Communities.


Best,

Sheila M.

I have a bright white screen when turning on my ipod nano 7th gen. Have tried resetting etc etc. Any further ideas?

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