13 Replies Latest reply: Oct 8, 2013 8:17 AM by frederic1943
adam7836 Level 1 Level 1

I actually have a couple questions.

     I bought a used Macbook 2009 unibody that still has snow leopard. It recently has been coming up with a darkened screen telling me to restart.

My first question is how do i get rid of that? Next i don't no the computer password (luckily its not required to get on the computer or applications) is there a way to change it? Can i wipe the hard drive, its full of personal files? lastly if i download mountain lion, will it wipe the hard drive or get rid of microsoft office?


          - Adam

MacBook, Mac OS X (10.6.8)