HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

Learn about Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
SC56
Level 1 (0 points)

Q: Airplay won't work on iPad since apple tv update

Airplay from macro using lion works.  From iPad it does not work.  Worked from iPad before the apple tv update on Friday. 

iPad (4th gen) Wi-Fi + Cellular, iOS 7

Posted on Sep 25, 2013 6:00 PM

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SC56

Q: Airplay won't work on iPad since apple tv update

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  • by diesel vdub,

    diesel vdub diesel vdub Sep 25, 2013 8:12 PM in response to SC56
    Level 7 (22,030 points)
    Sep 25, 2013 8:12 PM in response to SC56

    Has any of the troubleshooting steps in the article from which the question was posted been tried?  If so, what were the results?

  • by bdh5880,

    bdh5880 bdh5880 Sep 25, 2013 9:29 PM in response to SC56
    Level 1 (0 points)
    Sep 25, 2013 9:29 PM in response to SC56

    same problem.  works great from my iphone 4s that hasn't been updated to ios7 yet.

     

    ATV2 doesn't show up at all on my ipad2 which just got updated to ios7.

     

    frustrating...

  • by SC56,

    SC56 SC56 Sep 27, 2013 3:29 AM in response to SC56
    Level 1 (0 points)
    Sep 27, 2013 3:29 AM in response to SC56

    I connected my ATV to my laptop and reactivated 6.0 just like the other posts suggested.  ATV will mirror laptop.  iPad still will not mirror.  When I attempt, screen goes black as if it is trying but nothing.  Shifting airplay back to iPad brings apple apps back up.  Again, try to mirror and black screen.   Un-mirror and I see apps. 

     

    Help please?

  • by Winston Churchill,

    Winston Churchill Winston Churchill Sep 27, 2013 3:30 AM in response to SC56
    Level 10 (104,521 points)
    Apple TV
    Sep 27, 2013 3:30 AM in response to SC56

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6. Restart your mobile device.

  • by SC56,

    SC56 SC56 Sep 27, 2013 3:54 PM in response to SC56
    Level 1 (0 points)
    Sep 27, 2013 3:54 PM in response to SC56

    Well, all is well with the world.  I followed Mr. Churchill's process and I'm back to getting airplay on the iPad.  Thanks Winston.  I will reference these few changes changes I made while executing the process:

     

    1) I unplugged the direct connection from ATV to router and connected wirelessly.  Should not matter but I did.

     

    2) When restarting my mobile devices, first one started to show up on the screen.  Turned it off and then the other phone showed up on the screen.  I discovered both were set to mirror.  I made sure mirror was turned off both iPhones.  Tried my iPad and presto, iPad now shows up on screen. 

     

    Could be that following the process above did the trick but check your mobile devices just to make sure. 

     

    SC56