I updated my mac a couple days ago and now nothing works. Safari and Firefox the wheel just spins. Chrome shows me the page then freezes and saids unresponsive. Mail works. Can not open system preferences. Have rebooted 5 or 6 times. Was wondering if I should try and download mountain lion, but not sure I could.
iMac, Mac OS X (10.6.8)
Upgrading to a newer OS X in most instances won't fix a browser issue, combined with the fact you can't open System Preferences, that's an indication that the startup disk needs repairng.
Launch Disk Utility located in HD > Applications > Utillities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If DU reports errors, start up from your Mac install disc to make repairs.
Instructions here > Mac OS X 10.6: Reinstalling Mac OS X
If the startup disk appears to be ok, restore OS X from the instructions at that link.
Backup all important data before restoring OS X.
So what did you update too ... 10.6.8? If you have updated your profile too, then we need to know which updates you applied.
The combo updater will sometimes restore problems with safari ... but we cannot tell exactly where you are at this moment.
I did this and it said the volume mac hd appears to be ok, now what? Thks
I have 10.6.8. About the profile update. I am unsure what that is. Thanks
Just retread your message, to reinstall Do I have to have disc??? Not sure I do :(
I could not tell from how you phrased your question whether you had updated to 10.6.8 OR updated from 10.6.8 to a higher level.
It now seems that the former is the situation. So did you update via the Combo updater ...Mac OS X 10.6.8 Update Combo v1.1?
If so you should also have software updated to pull in certain security and iTunes updates to reach the current highest level.
Could you look in Apple menu > About this Mac > and tell me what version is written under the MAC OS X.
It saids 10.6.8. But I sort of remember doing an update a few days ago and had trouble with it.
Went to the link you sent. I have not downloaded the combo. Just now tried to with chrome but the wheel just spins :(
I can only suggest that you concentrate where possible on Safari. Chrome has been a problem for many, though not all, and some people have been happy to get rid of it. There are many things which can mess up your system, and Chrome's multiplicity of extentions is one of them.
I can suggest no more than to see if you can download the Combo using Safari.
Ok we got safari to work some. But cannot open system preferences at all.
Have you tried to get it through clicking on the Systems Preferences App in the Applications folder?
What happened with the Combo link I sent you. You tried to load it with Chrome it appears whereas you should have done it with Safari. Frankly, I would remove Chrome from your system entirely until you have your machine under control.
I would create a new admin account and test for this there. If it's not happening in the new user, then you know something is amiss with the current one.
Ok, we downloaded the combo. Downloaded a new Safari, a new flash player, a new shockwave, a new firefox. Got rid of Chrome. Safari opens but the wheel goes for about a minute and a half for everything. Still won't open system preferences or book marks. Will do it in safe mode. Any suggestions??? Thanks.
Did that. Nothing changed. Still worked the same 😟
Firefox and Safari won't open
