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Helpful answers
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Sep 26, 2013 6:31 AM in response to tannerssby lllaass,Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
Are y sure you have a 3G iPod?
A 1G can go to 3.1.3
A 2G to 4.2.1