Safari won't load some pages but somtimes loads other

Question

Level 1

8 points

Safari won't load some pages but somtimes loads other

So Safari was working fine all day until randomly it decided to stop loading my home page, which is google. At first it would not load google, youtube, yahoo, and some other pages, but at the same time it does load facebook, twitter, tumblr, etc. I have searched for answers and tried downloading google chrome and so now google does load on safari, but if I search something on google, it the page does not load. The pages are all blank and white and the search bar does not show that anything is loading. I have honestly tried many methods that people have suggested in similar discussions, but it is not helping or working. Please, I am in desperate need of help and any suggestions/advice and solutions would be greatly appreciated!

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Sep 25, 2013 7:38 PM

Reply

Answer 1

Linc Davis

Level 10

209,541 points

Sep 25, 2013 9:52 PM in response to missek

Restart your router and broadband device, if different, and try again.

Reply

Answer 2

Sep 25, 2013 10:22 PM in response to missek

Open System Preferences > Network > Advanced > Proxies

Deselect any checked boxes on the left then click Ok. Quit and relaunch Safari to test.

If it's not a proxy issue, open System Preferences > Security & Privacy > Firewall

Make sure it's turned off.

Reply

Answer 3

missek Author

Level 1

8 points

Sep 26, 2013 5:08 AM in response to Linc Davis

This did not work. :(

Reply

Answer 4

missek Author

Level 1

8 points

Sep 26, 2013 5:09 AM in response to Carolyn Samit

I have tried this before and tried again in hopes it would work, but it did not. :(

Reply

Answer 5

Linc Davis

Level 10

209,541 points

Sep 26, 2013 7:45 AM in response to missek

Please read this whole message before doing anything.

I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.

This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.

These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.

Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.

Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.

Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.

Launch the Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.

Step 1

Triple-click the line of text below on this page to select it:

kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -ef

Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.

Step 2

Repeat with this line:

{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; echo; sudo defaults read com.apple.loginwindow LoginHook; echo; sudo crontab -l; } 2> /dev/null | open -ef

This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.

Step 3

{ launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; echo; crontab -l 2> /dev/null; } | open -ef

Step 4

ls -A /e*/{cr,la,mach}* {,/}Lib*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -ef

Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.

Step 5

osascript -e 'tell application "System Events" to get name of login items' | open -ef

Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.

You can then quit Terminal.

Reply

Answer 6

missek Author

Level 1

8 points

Sep 26, 2013 11:28 AM in response to Linc Davis

You said this is all copy and paste, but I can't even use my browser to get to this apple discussion. I am seeing this through my phone. So can I just type these (steps 1-5) instead of copy and pasting.

Reply

Answer 7

missek Author

Level 1

8 points

Sep 26, 2013 11:41 AM in response to missek

Thank you everyone for your suggestions. But I have resolved this issue, when looking for a similar post.

https://discussions.apple.com/thread/5368829?tstart=0

The problem was Sophos, which I downloaded yesterday. I uninstalled it and now everything is back to normal. The thing is I used to have Sophos before and everything worked fine, then just yesterday I had to uninstall it because it was being problematic and I redownloaded it and I guess that started to cause the problems. Is there any suggestions as to what other anti-virus I can download and use without it causing problems for me?

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Answer 8

Linc Davis

Level 10

209,541 points

Sep 26, 2013 12:52 PM in response to missek

1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.

If you find this comment too long or too technical, read only sections 5, 6, and 10.

OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.

2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.

The following caveats apply to XProtect:

It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.

3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated " Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)

Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:

It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.

For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.

4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.

5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.

That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?

Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.

6. Java on the Web ( not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.

Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.

Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.

Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.

Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.

7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.

Why shouldn't you use commercial "anti-virus" products?

Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.

8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.

An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.

A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:

♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe

Anti-virus software may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use the software unless a network administrator requires you to do it.

The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.

9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.

10. As a Mac user you don't have to live in fear that your computer is going to be infected every time you install an application, read email, or visit a web page. But neither should you have the false idea that you will always be safe, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

Reply

Answer 9

DaBurner

Level 1

13 points

Dec 19, 2013 9:11 AM in response to Carolyn Samit

Carolyn Samit

Re: Safari won't load some pages but somtimes loads other

Sep 25, 2013 10:22 PM (in response to missek)

Open System Preferences > Network > Advanced > Proxies

Deselect any checked boxes on the left then click Ok. Quit and relaunch Safari to test.

If it's not a proxy issue, open System Preferences > Security & Privacy > Firewall

Make sure it's turned off.

This worked for me

Thanks for this tip, Carolyn

Changing browsers to load certain pages is a real pain

Not any more !!!

Reply

Answer 10

Ceckis

Level 1

0 points

May 3, 2014 4:52 AM in response to missek

Geee Safari ***** then. Will go to Chrome

Reply

Answer 11

May 23, 2014 2:35 AM in response to Linc Davis

I am having a similar problem and have started to follow your instructions. I am assuming by 'post' you mean past them here:

Step 1
com.Cycling74.driver.Soundflower (1.5.2)

Step 2

com.wuala.WualaFS.KextLoaderHelper

com.splashtop.streamer.SRServiceDaemon

com.microsoft.office.licensing.helper

com.adobe.SwitchBoard

com.adobe.fpsaud

Step 3

com.splashtop.streamer.SRServiceAgent

com.adobe.AdobeCreativeCloud

com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109

com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77

com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae

com.adobe.AAM.Scheduler-1.0

Step 4

/Library/Components:

/Library/Extensions:

/Library/Frameworks:

AEProfiling.framework

AERegistration.framework

Adobe AIR.framework

AudioMixEngine.framework

MacFUSE.framework

NyxAudioAnalysis.framework

OSXFUSE.framework

PluginManager.framework

SRFrameBufferConnection.framework

TSLicense.framework

iTunesLibrary.framework

/Library/Input Methods:

/Library/InputManagers:

Ecamm

/Library/Internet Plug-Ins:

AdobeAAMDetect.plugin

AdobeExManDetect.plugin

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

AmazonMP3DownloaderPlugin101749.plugin

DirectorShockwave.plugin

Flash Player.plugin

Flip4Mac WMV Plugin.plugin

JavaAppletPlugin.plugin

Mathematica.plugin

NP_2020Player_IKEA.plugin

NP_2020Player_WEB.plugin

Quartz Composer.webplugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

SharePointWebKitPlugin.webplugin

flashplayer.xpt

nsIQTScriptablePlugin.xpt

/Library/Keyboard Layouts:

/Library/LaunchAgents:

com.adobe.AAM.Updater-1.0.plist

com.adobe.AdobeCreativeCloud.plist

com.splashtop.streamer.SRServiceAgent.plist

com.teamviewer.teamviewer.plist

com.teamviewer.teamviewer_desktop.plist

/Library/LaunchDaemons:

com.adobe.SwitchBoard.plist

com.adobe.fpsaud.plist

com.apple.remotepairtool.plist

com.microsoft.office.licensing.helper.plist

com.splashtop.streamer.SRServiceDaemon.plist

com.teamviewer.teamviewer_service.plist

com.wuala.WualaFS.KextLoaderHelper.plist

/Library/PreferencePanes:

Flash Player.prefPane

Flip4Mac WMV.prefPane

/Library/PrivilegedHelperTools:

com.microsoft.office.licensing.helper

com.wuala.WualaFS.KextLoaderHelper

/Library/QuickLook:

iWork.qlgenerator

/Library/QuickTime:

AppleIntermediateCodec.component

AppleMPEG2Codec.component

Flip4Mac WMV Advanced.component

Flip4Mac WMV Export.component

Flip4Mac WMV Import.component

/Library/ScriptingAdditions:

Adobe Unit Types.osax

/Library/Spotlight:

Microsoft Office.mdimporter

Wolfram Notebook.mdimporter

iWork.mdimporter

/Library/StartupItems:

HWPortDetect_driver

HW_CreateNetwork

/etc/mach_init.d:

/etc/mach_init_per_login_session.d:

/etc/mach_init_per_user.d:

com.adobe.SwitchBoard.monitor.plist

Library/Address Book Plug-Ins:

SkypeABDialer.bundle

SkypeABSMS.bundle

Library/Fonts:

AveriaSerifLibre-Bold.ttf

AveriaSerifLibre-BoldItalic.ttf

AveriaSerifLibre-Italic.ttf

AveriaSerifLibre-Light.ttf

AveriaSerifLibre-LightItalic.ttf

AveriaSerifLibre-Regular.ttf

Chunkfive.otf

DroidSans-Bold.ttf

Franchise-Bold.ttf

GiveYouGlory.ttf

Junction.otf

Lamson-Sharpie.ttf

LeckerliOne-Regular.ttf

Lesley's Handwriting.ttf

Liberator.otf

Liberator.ttf

Rosario-Bold.otf

Rosario-BoldItalic.otf

Rosario-Italic.otf

Rosario-Regular.otf

Samaritans.ttf

SansitaOne.ttf

Satisfy-Regular.ttf

Segoe Print.ttf

Tellural Alt Bold Italic.ttf

Tellural Alt Bold.ttf

Tellural Alt Italic.ttf

Tellural Alt.ttf

Tellural Bold Italic.ttf

Tellural Bold.ttf

Tellural Italic.ttf

Tellural.ttf

Ubuntu-Bold.ttf

Ubuntu-BoldItalic.ttf

Ubuntu-Italic.ttf

Ubuntu-Light.ttf

Ubuntu-LightItalic.ttf

Ubuntu-Medium.ttf

Ubuntu-MediumItalic.ttf

Ubuntu-Regular.ttf

franklin-gothic-heavy.ttf

lamson-sharpie-webfont.ttf

lemonade.ttf

s-BiyweUPV0v-yRb-cjciC3USBnSvpkopQaUR-2r7iU.ttf

Library/Input Methods:

.localized

Library/Internet Plug-Ins:

CitrixOnlineWebDeploymentPlugin.plugin

Library/Keyboard Layouts:

Library/LaunchAgents:

com.adobe.AAM.Updater-1.0.plist

com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77.plist

com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist

com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.B605684D-245C-44C8-9CE0-FF5 E1CE6AB74.plist

com.apple.CSConfigDotMacCert-anonymous@me.com-SharedServices.Agent.plist

Library/PreferencePanes:

Library/ScriptingAdditions:

BitcasaIntegration.osax

Step 5

iTunesHelper, Dropbox, Flip Player

If this helps you shed any light on what is happening, I will be very grateful 🙂

Reply

Answer 12

May 25, 2014 5:59 AM in response to Linc Davis

This is driving me crazy, can you help please!

Step 1:

net.telestream.driver.TelestreamAudio (1.1.0)

com.paceap.kext.pacesupport.snowleopard (5.7.2)

Step 2:

com.paceap.pacesupport

org.macosforge.xquartz.privileged_startx

com.teamviewer.Helper

com.paceap.eden.licensed

com.microsoft.office.licensing.helper

com.google.keystone.daemon

com.genieoinnovation.macextension.client

com.adobe.versioncueCS3

com.adobe.fpsaud

Step 3:

org.mozilla.firefox.60400

net.sourceforge.rarexpander.58992

com.google.GoogleTalkPluginD.56704.6F785ADF-5B7E-46DA-A176-C2EBDF3EB0F2

org.macosforge.xquartz.startx

com.google.keystone.system.agent

com.genieoinnovation.macextension

com.divx.update.agent

com.divx.dms.agent

com.macpaw.CleanMyMac.volumeWatcher

com.macpaw.CleanMyMac.helperTool

com.citrixonline.GoToMeeting.G2MUpdate

com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77

Step 4:

/Library/Components:

/Library/Extensions:

ATTOCelerityFC8.kext

ATTOExpressSASHBA2.kext

ATTOExpressSASRAID2.kext

ArcMSR.kext

CalDigitHDProDrv.kext

HighPointIOP.kext

HighPointRR.kext

PromiseSTEX.kext

SoftRAID.kext

/Library/Frameworks:

AEProfiling.framework

AERegistration.framework

Adobe AIR.framework

AudioMixEngine.framework

DYMO

DivX Toolkit.framework

DivXInstallerUtilities.framework

EWSMac.framework

GenieoExtra.framework

HPDeviceModel.framework

HPSmartX.framework

NyxAudioAnalysis.framework

PalmCommDirectMac.framework

PluginManager.framework

REDCODE.Color.framework

TSLicense.framework

WesternDigital

cisco-vpnclient.framework

iTunesLibrary.framework

/Library/Input Methods:

/Library/Internet Plug-Ins:

Default Browser.plugin

DivX Web Player.plugin

Flash Player.plugin

Flip4Mac WMV Plugin.plugin

JavaAppletPlugin.plugin

OVSHelper.plugin

Quartz Composer.webplugin

QuickTime Plugin.plugin

RealPlayer Plugin.plugin

SharePointBrowserPlugin.plugin

SharePointWebKitPlugin.webplugin

Silverlight.plugin

WidevineMediaOptimizer.plugin

flashplayer.xpt

googletalkbrowserplugin.plugin

iPhotoPhotocast.plugin

nsIQTScriptablePlugin.xpt

o1dbrowserplugin.plugin

/Library/Keyboard Layouts:

/Library/LaunchAgents:

com.adobe.AAM.Updater-1.0.plist

com.divx.dms.agent.plist

com.divx.update.agent.plist

com.genieoinnovation.macextension.plist

com.google.keystone.agent.plist

com.teamviewer.teamviewer.plist

com.teamviewer.teamviewer_desktop.plist

org.macosforge.xquartz.startx.plist

/Library/LaunchDaemons:

PACESupport.plist

com.adobe.fpsaud.plist

com.adobe.versioncueCS3.plist

com.genieoinnovation.macextension.client.plist

com.google.keystone.daemon.plist

com.microsoft.office.licensing.helper.plist

com.paceap.eden.licensed.plist

com.teamviewer.Helper.plist

com.teamviewer.teamviewer_service.plist

org.macosforge.xquartz.privileged_startx.plist

/Library/PreferencePanes:

Flash Player.prefPane

Flip4Mac WMV.prefPane

REDcode.prefPane

eTrustITMPrefPane.prefPane

/Library/PrivilegedHelperTools:

com.genieoinnovation.macextension.client

com.microsoft.office.licensing.helper

com.teamviewer.Helper

licenseDaemon.app

/Library/QuickLook:

GBQLGenerator.qlgenerator

iBooksAuthor.qlgenerator

iWork.qlgenerator

/Library/QuickTime:

AppleIntermediateCodec.component

AppleMPEG2Codec.component

DivX Decoder.component

DivX Encoder.component

FLV.component

Flip4Mac WMV Advanced.component

Flip4Mac WMV Export.component

Flip4Mac WMV Import.component

REDCODE.QT.component

ZyGoVideo.component

ZyGoVideo.component.hqx

/Library/ScriptingAdditions:

Adobe Unit Types.osax

/Library/Spotlight:

GBSpotlightImporter.mdimporter

Microsoft Office.mdimporter

iBooksAuthor.mdimporter

iWeb.mdimporter

iWork.mdimporter

/Library/StartupItems:

/etc/mach_init.d:

/etc/mach_init_per_login_session.d:

/etc/mach_init_per_user.d:

Library/Address Book Plug-Ins:

SkypeABDialer.bundle

SkypeABSMS.bundle

Library/Fonts:

AMERSN__.ttf

ANTSYPAN.TTF

Always In My Heart.ttf

American Captain.ttf

BabesInToylandNF.ttf

BlairCaps.TTF

BottleDepot.ttf

Bounty.ttf

BrannbollFet.ttf

BrannbollSmal.ttf

BrushHandNew.ttf

BulwarkNF.ttf

CAELDERA.TTF

CatalunyaChooChooNF.ttf

ChicagoFLF.ttf

ClearLine_PERSONAL_USE_ONLY.ttf

Demonized.ttf

Deutsche Normalschrift a.ttf

Deutsche Normalschrift b.ttf

Dragonfly.ttf

Empire State Deco.ttf

FLbrsa1.ttf

FLllana1.ttf

Face Off M54.ttf

FacetsNF.ttf

FerroRosso.ttf

Franklin Gothic BT.ttf

Franklin Gothic Extra Condensed BT.ttf

Gladifilthefte.ttf

GreatLakesNF.ttf

Groovy Fast.ttf

HamburgerHeavenNF.ttf

Harakiri.ttf

HelvetidoodlebyEdT.ttf

HutSutRalstonNF.ttf

INS_____.TTF

KR All Sport.ttf

Karate.ttf

Korean_Calligraphy.ttf

Lighthouse_PersonalUse.ttf

MANHATTAN.ttf

MadeInChina.ttf

Marlboro.ttf

Mirvoshar.ttf

MutantAcademyDCBB.ttf

NeogreyRegular.ttf

Newyorkcity.ttf

Outline.ttf

PR-Columban-Demo.ttf

PRINP___.ttf

PanAmLogoText.ttf

PanAmText.ttf

PanAmTextCaps.ttf

Planewalker.ttf

RINGM___.TTF

RiotSquadNF.ttf

RomeoDN.ttf

SHERWOOD.TTF

Saniretro.ttf

SarsaparillaNF.ttf

Scotch Roman MT.ttf

ScotchRomanMTStd.otf

Signerica_Fat.ttf

Skyline.ttf

Soggy Kitten.ttf

Sportrop.ttf

StarsFromOurEyes.ttf

StonyIslandNF.ttf

Sunshine in my Soul.ttf

Supernatural_Knight.ttf

Tafelschrift.ttf

TeamSpiritNF.ttf

TwoForJuanNF.ttf

college.ttf

collegeb.ttf

collegec.ttf

colleges.ttf

deftone stylus.ttf

encodings.dir

fonts.dir

fonts.list

fonts.scale

go3v2.ttf

jagb____.ttf

jagw____.ttf

jagwi___.ttf

just_for_fun.ttf

kicking limos.ttf

lewinsky.ttf

ptarm___.ttf

ptarmc__.ttf

ptarmci_.ttf

ptarmi__.ttf

sad films.ttf

starthings.ttf

usuziv2.ttf

usuzv2i.ttf

vademecum.ttf

Library/Frameworks:

EWSMac-GC.framework

Library/Input Methods:

.localized

Library/InputManagers:

Library/Internet Plug-Ins:

.GlobalPreferences.apple.plist

CitrixOnlineWebDeploymentPlugin.plugin

Move_Media_Player.plugin

iGetterScriptablePlugin.plugin

Library/Keyboard Layouts:

Library/LaunchAgents:

com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77.plist

com.apple.FolderActions.enabled.plist

com.apple.FolderActions.folders.plist

com.apple.SafariBookmarksSyncer.plist

com.citrixonline.GoToMeeting.G2MUpdate.plist

com.macpaw.CleanMyMac.helperTool.plist

com.macpaw.CleanMyMac.trashSizeWatcher.plist

com.macpaw.CleanMyMac.volumeWatcher.plist

Library/PreferencePanes:

Library/ScriptingAdditions:

Library/Services:

.localized

Step 5:

[nothing shows up in step 5]

Reply

Answer 13

MadMacs0

Level 5

5,221 points

May 25, 2014 4:03 PM in response to Linc Davis

@marian169 and @Guerrilla999

Linc does not normally respond to request like this when you hi-jack somebody else's discussion. You're free to try anything you read here, but if you need additional help you need to start a new discussion topic, explain your issues in detail and then post those results. That will also allow other users to see your posting that they won't find here. That's just the way the Forum works best.

Reply

Answer 14

MadMacs0

Level 5

5,221 points

May 25, 2014 4:23 PM in response to Guerrilla999

You have installed the Adware rootkit Genieo, so before you start a new discussion you should read through the Adware Removal Guide : Genieo and get rid of that using the tool or manually.

Reply

Answer 15

TildeBee

Level 7

31,917 points

May 25, 2014 7:28 PM in response to marian169

Marian & Guerrilla--

You've posted on top of an old request for help. I realize that that is how a lot of other forums work, but we find that even though a poster looking for help may have some of the same symptoms, or even similiar crash resports, the causes may be entirely different.

So it really does help us (especially when long crash reposts are involved) to each of you two start your own new topic. We will keep an eye out for your new topics, OK?

Thanks so much.

😎

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