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Trouble Downloading Preinstalled App

Hi, recieved my new macbook today- yay! However when I try to install my prepurchased Pages software it responds that I should sign in with the account used to purchase it. My apple store account used is the same as my app ID and since I have no other one I am confused to what this is refering to? Any advice would be most appreciated, thank you.

MacBook Air (13-inch Mid 2013)

Posted on Sep 25, 2013 8:17 PM

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Posted on Sep 25, 2013 8:42 PM

You should speak directly to Apple or from whomever else you have made the purchase.


Apple is not here. Apple does not answer questions here.

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Trouble Downloading Preinstalled App

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