HT204587: About Touch ID security on iPhone and iPad

Learn about About Touch ID security on iPhone and iPad
catmich

Q: fingerprint not an option when the scan WAS successful

anyone unable to get the finger print option to come alive rather than stay "grayed" out and unavailable?  passcode is fine, I successfully scanned my print, yet after is all said and done the iphone 5S fails to request or become available to unlock phone etc.

iPhone 5s, iOS 7, finger scan not working

Posted on Sep 25, 2013 8:40 PM