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My iPhone's screen does not respond

I can not slide to open, then I can not slide to power off

the sleep\weak bottom does work suddenly =(

iPhone 4S, iOS 7

Posted on Sep 25, 2013 8:45 PM

Reply
6 replies

Sep 25, 2013 9:03 PM in response to Dalia Khan

Okay, that is a little better information. Since the sleep/wake button does not work, then you cannot do a reset, so you will have to move straight to a restore. Try a restore from backup, connect the device to iTunes and the computer and click on Restore from Backup. If that doesn't work, then with it connected to computer and iTunes again, click on restore to restore it as a new device. If this doesn't help the screen, then you have a hardware problem and need to make an appointment with Apple.

My iPhone's screen does not respond

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