Q: ANY ONE KNOW WHAT IS ERROR 3 IN ITUNES WHEN I TRY TO RESTORE IPHONE 5 TO IOS 7 IT STUCKS IN THE END AND AFTER 30 MIN THIS COME OUT "UNKNOWN ERROR 3" CAN SOME ONE HELP ME PLZ

Hi thomasjohnsen,

Glad one of our techniques worked for you ! Did you update to 7.0.6 or 7.0.4? What iOS revision were you on prior to updating?

Hi Bannoutbaby,

Sorry the freezer didn't work. It seems to work maybe 75% of the time. Error (3) is a complex issue of a code race condition tied into a flash erase issue. Sometimes a colder freezer helps, so if you can crank your freeze to the colder setting, give it a few hours to get there, then try again, leaving the phone if the freezer during Restore, this often yields a successful result, but if your phone is under warranty, I would recommend just letting Apple replace it and moving on.

HI Auto3,

I reviewed your log and it appears to be the same root cause of Error (3).

If you can crank your freezer to the coldest setting, give it a few hours to reach it, then try again, some have had success with a colder temperature.

Keep watching this thread for a future fix that is being worked on. Don't have a timeframe yet, but it is being worked on. No promises yet on a release yet though.

Hi brandibby,

Sorry to hear none of the techniques here, including the freezer, has worked for you.

You might want to try cranking your freezer to the coldest possible setting, give it a couple of hours to reach it, then put your iDevice in for 30 minutes, with it fully off, in a freezer bag with rice wrapped in a paper towel. Some have reported success at a much colder temp than most freezers are typically set.

If not, keep following this thread for updates.

Hey after severals tries i finally got through error 3. The problem now is that my iPhone gets into searching mode again. Do you think this is "searchin..." is a software problem? My iPhone worked fine until 7.0.6 and started to lose mobile connection since I installed it. My 1 year warranty is already over and the next Apple Store is far away   Would it be worth it to visit the store for help as the online support says it'll cost money for a repair when i send it in. A little bit disappointed as everything worked fine until 7.0.6 :/

Hi Mkom,

Congraulations on getting past the Error (3) issue!

"searching" can be caused by a variety of issues. Searching other threads in this discussion forum will point you to many possible solutions. Before driving to the Apple store, you might try the following:

In general try these first:

Do a hard reboot by holding down both the Home button AND the Power button at the same time for 10 seconds, then release both. The iDevice will restart automatically.

If the above doesn't work

Press Settings/General/Reset/Reset Network Settings. This will require you to reenter your WiFi passwords so have them handy

If the above doesn't work

Power off the iDevice. Remove the iDevice SIM card. Wipe bith sides off with a dry screen cover cleaner towel, re-insert the SIM card. Turn the iDevice back on.

If the above doesn't work

Check the other forum threads.

Please let us know what solves the usdue. Goid luck!

Hi kennethyoung,

Sent my Iphone for repair, just received a call, they could not resolve the issue and I'm getting a new Iphone , nightmare is over after 3 weeks.

Good luck to everyone out there!

Hello

I have a problem error 3 in iphone 5

Version 7.1 does not solve the problem

I am a follower of the subject

Snow did not work with me

Hi guys,

My 3rd gen iPad wifi+cell was stuck in restart error after upgrading it to iOS 7.x and tried to reset via ipad and itunes several times. And got stuck in to recovery mode after all the things i ve tried. Then downloaded the latest itunes and ios 7.1 to upgrade. That is when i get my lovely error 3. After trying the freeze method it worked just fine and i passed the error and upgraded successfully.

Also my restart problem was gone for 2 hours. But now my ipad restarting itseff repeatedly every 2 minutes again and i thought something is causing my ipad to be warmer than it shoud be and tried freeze method again. Just left it in the freezer for 7-8 min with only paper towels around it and now its working normal again. But i am sure i ll get the restart error again in couple of hours. So i guess something is malfunctioned in ipad after ios 7.x update and making it warmer.

Hi soulinvictus,

I had this type of issue, iPad 3 getting HOT, after upgrade from 7.0.4 to 7.0.6.

I did a "hard reboot" (10 second hold HOME and POWER buttons depressed simultaniously) and the problem went away. Others have reported similar results with the same solution. I suspect something in the network Settings is going awry. If this doesn't work, try a "reset network settings" under General/Settings/Reset.

There was a youtube video in one of the earlier pages if you can remember. It was showing an ipad closing like pulling a curtain from left to right. That's exactly what im dealing on my ipad. And i am really sure it happened after upgrading to ios 7. But like you said it might have been after several 7.x updates. 'cuz i had no errors or problems at earlier stages of ios 7 update.

I bought my ipad from Poland ( media markt). Now i am living in another country, so warranty is no longer valid for me. Thats why im trying every possible solutions without hasitating. I've called the apple customer care this morning and explained my problem. But i dont think every apple guys are capable and helpfull as they are in USA. They told me to go apple service but they also add my ipad is not in warranty perriod and will be additonal costs like 300$.

So i've tried hard/soft reseting. Upgrading to other ios versions. Even tried to j/b it. Now its working on ios7.1 and didnt restart after freezer solution. I guess i ve to cool it off when it starts to restart again. I hope they can fix this in next update...

I have an iphone 5 (a1428) which is unlocked. I as soon as I updated to ios 7.0.2 I got stuck in recovery mode with the itunes logo screen and everytime I tried to update I recieved the error 3 message at the very end of the process. I decided to take my phone to apple to see if the DF's that call them selves geniuses could do something.

The DF (Genius) plugged my phone into a computer and told me sorry this phone is now a paper weight and a replacement will be 269 plus tax!

I told him to forget about it. I came home and tried ever y method online.

EXCEPT THE ONE LISTED ON THIS SITE!!

I froze my phone for about an hour and a half and let it update and restore to 7.1 and it worked!!!!!!!!!!!!!!!!

THANKS GUYS!!!

Hi Fjd666,

Glad one of our groups solutions was able to get your iDevice working again!

kennethyoung, have you read my restore log with error 3?

should I try update to 7,1 os?

Some news,? May be upgrade Help ? ios 7.1???