johncali9

Q: ANY ONE KNOW WHAT IS ERROR 3 IN ITUNES WHEN I TRY TO RESTORE IPHONE 5 TO IOS 7 IT STUCKS IN THE END AND AFTER 30 MIN THIS COME OUT "UNKNOWN ERROR 3" CAN SOME ONE HELP ME PLZ

Please help ,what is (UNKOWN ERROR 3) in itunes when i try to restore iphone 5 to ios7 please help

iPhone 5, iOS 7

Posted on Sep 25, 2013 8:54 PM

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Q: ANY ONE KNOW WHAT IS ERROR 3 IN ITUNES WHEN I TRY TO RESTORE IPHONE 5 TO IOS 7 IT STUCKS IN THE END AND AFTER 30 MIN THIS COME OUT ... more

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  • by hp021,

    hp021 hp021 Mar 20, 2014 12:23 AM in response to johncali9
    Level 1 (0 points)
    Mar 20, 2014 12:23 AM in response to johncali9

    1.png

    i had just updated my ios few days back but was having problem and apps were crashing all the time. then iphone itself crashed and shown the connect to itune logo on screen.

     

    i am struct with this error and have tried it almost 10 times.. fed up..

     

    i am using latest itune software and also win 7 64bit so if anyone have the solution please reply back.

  • by Glennascaul,

    Glennascaul Glennascaul Mar 20, 2014 3:31 AM in response to Troyman888
    Level 1 (0 points)
    Mar 20, 2014 3:31 AM in response to Troyman888

    THat message means your device was previously jailbreaked or the computer you used to restore it was used to jailbreak another device

  • by eduybolo,

    eduybolo eduybolo Mar 20, 2014 4:32 AM in response to hp021
    Level 1 (0 points)
    Mar 20, 2014 4:32 AM in response to hp021

    Please do not deviate too much, this post was created exclusively for Error 3, and to make a claim and pineapple together all peoples.

  • by hp021,

    hp021 hp021 Mar 20, 2014 4:42 AM in response to eduybolo
    Level 1 (0 points)
    Mar 20, 2014 4:42 AM in response to eduybolo

    sorry mate but probably this is the only post thats getting continuous reply on this kinda topic

  • by hp021,

    hp021 hp021 Mar 20, 2014 4:43 AM in response to Glennascaul
    Level 1 (0 points)
    Mar 20, 2014 4:43 AM in response to Glennascaul

    then what should i do.. this is my 1st apple product experience and i dont know how to procede please help...

  • by EdfromOSMS,

    EdfromOSMS EdfromOSMS Mar 20, 2014 1:43 PM in response to pc-nord.dk
    Level 1 (0 points)
    Mar 20, 2014 1:43 PM in response to pc-nord.dk

    Dennis, how long and how many times did you try.  Some had to leave it in the freezer for a few hours and had to try more than once.

  • by eduybolo,

    eduybolo eduybolo Mar 20, 2014 1:44 PM in response to hp021
    Level 1 (0 points)
    Mar 20, 2014 1:44 PM in response to hp021

    hello hp021, in principle it is assumed that these out of warranty, you can try getting close to a apple store and let them see this thread and the solutions that some lucky people have obtained.

  • by eduybolo,

    eduybolo eduybolo Mar 20, 2014 1:50 PM in response to johncali9
    Level 1 (0 points)
    Mar 20, 2014 1:50 PM in response to johncali9

    I'm wing waiting to contact kennethyoung to see how wearing apple for the update, it is visible that have abandoned us all affected to unknown error (3) Well, it should be someone official apple aware and handling as well as a moderator, as we are abandoned, and no record of the problem, although we have more than 10000 affected with or without waranty 

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Mar 20, 2014 2:19 PM in response to hp021
    Level 9 (59,938 points)
    iPhone
    Mar 20, 2014 2:19 PM in response to hp021

    You need to check this support document  in regards to your error 9. http://support.apple.com/kb/TS3694 Read the information in ths support document. This is generally related to security software, firewall or bad entries in the host file.

  • by HighGeek585,

    HighGeek585 HighGeek585 Mar 20, 2014 2:34 PM in response to johncali9
    Level 1 (0 points)
    Mar 20, 2014 2:34 PM in response to johncali9

    Ok this is a real problem, To solve it you need to press the home butten and the sleep/wake butten until the iPhone will shut down and come back up.

     

    <Email Edited by Host>

  • by Zach Palmer,

    Zach Palmer Zach Palmer Mar 20, 2014 8:27 PM in response to johncali9
    Level 1 (5 points)
    Mar 20, 2014 8:27 PM in response to johncali9

    Hey, got the same sequence of problems. But after updating iphone5 to 7.1. Immediately started searching for network, tried all options. Ended up trying to restore it. Wanted me to turn off 'find my iphone' then said it couldnt de register from icloud. Ended up putting into recovery mode, try to restore it and get error 3. Have turned all anti viruses and firewalls off. Have tried 40 minutes in the freezer with no avail. Now going to try and restore it while its in the freezer...

  • by pc-nord.dk,

    pc-nord.dk pc-nord.dk Mar 21, 2014 12:46 AM in response to johncali9
    Level 1 (0 points)
    Mar 21, 2014 12:46 AM in response to johncali9

    I have tryed several times..

    1 time it was in the freezer 40 min ald last time it was forgotten in the freezer for 3 hours...  dam it was cold ;-)

  • by kennethyoung,

    kennethyoung kennethyoung Mar 21, 2014 11:00 AM in response to baxterica007
    Level 1 (0 points)
    Mar 21, 2014 11:00 AM in response to baxterica007

    ERROR (3) UPDATE:

     

    Hi everyone. Been busy but here's an update.

     

    There was no fix put into iOS 7.1 for Error (3). As I had stated before, 7.1 had been in beta (developer testing) for 3 months, so the odds of a 'fix' making it is was "very low" at best and it didn't happen.

     

    It is still not a sure thing that a fix for this Error (3) issue will "ever" be put out for any iOS release. Even with over 50K hits on this thread, there are over 800 MILLION iOS devices out there. Sadly, this problem is not even a speck of dust on the radar screen as far as being a 'issue", even though I personally don't think it looks good to have a "solution" for an iOS update bug that requires the use of a "freezer" as a fix that works about 6/10 times.

     

    I have done what I can to "encourage" Apple to roll out a fix, but (1) its not clear if I've been able to push enough buttons to have it happen "eventually" or, (2) that there will be a 7.1.x release for such a fix to be 'rolled into'. Unless a pressing issue arises, we are unlikely to see another iOS release until iOS 8, and there is no "guarantee" that your bricked iDevice will even get a 'fix' in that release.

     

    What can those of you with still "bricked" iDevices do?

     

    Do as I and several others on this thread who have been doing what we can to support everyone have  recommended:


    (1) Call Applecare and register a complaint/bug

    (2) Go to a store, multiple time, speak with an Apple Genius on the issue.

    (3) If you are friends with influential bloggers/editors, share your story. A 'bright light' often kills bugs

    (4) Try the techniques in this thread "more than once", including the freezer method, at the lowest setting your freezer can be set at

    (5) Think 3-5 times before you update the iOS again on your iDevice that you successfully Restored after getting an Error (3). If you do update the iOS, I recommend doing so only after you have "freezered" your device for 30 minutes. Error (3) issue is most prevalent at "normal" human temperatures.

    (6) Share your strories back to this thread and keep following it. I will continue to do what I can to push this, but I don't think I can do much more.

     

    There is one more thing you can do to help me raise myself up a bit in Apple eyes (maybe).

     

    VOTE ME UP on all my feedback on this thread. I'm not 100% sure how much weight Apple puts into their "Point" system, but it can't hurt.

     

    Hang in there. Reminder, I don't need anymore Log files. Apple knows how to fix this now. It's just "convincing" them to do so.

  • by tonefox,

    tonefox tonefox Mar 21, 2014 11:27 AM in response to kennethyoung
    Level 6 (9,298 points)
    Mar 21, 2014 11:27 AM in response to kennethyoung

    kennethyoung wrote:

     

    VOTE ME UP on all my feedback on this thread. I'm not 100% sure how much weight Apple puts into their "Point" system, but it can't hurt.

     

    The only person who can give you points is the thread originator.  See here: https://discussions.apple.com/static/apple/tutorial/reputation.html

     

    There's no poularity contest potential here.

  • by eduybolo,

    eduybolo eduybolo Mar 21, 2014 12:29 PM in response to kennethyoung
    Level 1 (0 points)
    Mar 21, 2014 12:29 PM in response to kennethyoung

    Greetings friend, my mother, I am more than desperate, I not like having to buy a phone here , I will always remember this experience with this brand..   8(

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