Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Just upgraded to iOS7. When I reconnected to sync, the trust/don't trust question came up. I inadvertently selected don't trust (distracted, and generally affirmative responses are to the right, not left.) Now I can't sync with my computer because it doesn't prompt me again when I reconnect, seems the setting has stuck. How do I change this setting?
iPhone 4S, iOS 7
If you select Don't Trust, you should be asked if you want to trust that computer each time you connect your device to that computer. Is that not happening? If not, are you using a passcode? If so, enter the passcode & unlock your phone before connecting to your computer. Do you get the prompt again?
I got the trust question once only and doesn't prompt again. I have since deselected the use of a password, makes no difference. I restarted the iPhone, no difference. I'm on a MAC computer, my iTunes is v11.1 fully updated. Can't get the trust question to reappear so I can select differently, and there's no choice in settings that I can find.
Launch iTunes, connect your phone, does it appear in the left device pane?
Yes actually, it does show up and I was able to manually sync and backup.
In ITunes, I tried resetting warnings, but didn't create the prompt again. At least I can sync and back up manually, even if it no longer launches iTunes automatically. Not ideal, but I'm happy. Hopefully they'll fix some of the bugs going forward (some of my apps don't work with the new OS!)
Thank you for your suggestion - that helped very much!
Glad things are working. According to Apple, even if you select don't trust, you should still get the prompt each time you connect to your computer. You can also try re-booting your computer & see if that gives you the prompt again.
I noticed that on their support pages, but just wasn't happening for me.
I will try rebooting the computer and see if that helps and let you know, thanks!
Rebooting the computer didn't work, still no prompt.
Did you get your answer? I am having the exact same issue as you since this morning when I accidently clicked on Don't Trust. I can't get the Trust this Computer Alert to come up again. I turned off "block popups", cleared cookies, restarted the iPhone4 and AirBook Mac, and still it doesn't come up again. When I connect the iPhone to the Mac and open iPhoto, the phone is connected but the data (photos on the phone) are not accessible. I am trying to get the photos off the phone and onto the Mac. Thanks.
mine doesnt appear in the device pane
Same here guys, after upgrade to 7.1
after restarting my iphone and my computer, i tried using image capture again and it still would not recognize my phone after i accidentally clicked DONT TRUST. i then opened up itunes and iTunes asked me if i wanted to trust and the prompt on my phone popped up and i selected TRUST this time and then opened image capture and my pictures were there. hope this helped.
This is exactly the solution. I was having problems similar to all those mentioned above, and upon opening iTunes on my Mac, it asked if I wanted to share information with my iPhone. I clicked "yes" and the prompt appeared on my iPhone again so that I could finally select "Trust." Thank you for this!
This isnt working for me when I look in the devices panel nothing is showing up. I tried resetting my iPod and everything
Reselecting to trust a computer in OS7 for iPhone 4S
