PowerPoint keeps freezing on my MacBook Pro. Any ideas?

Has anyone experienced a problem with PowerPoint freezing on a MacBook Pro (bought in 2011; using version 10.8.5 of OS X)? Any help would be greatly appreciated.

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Posted on Sep 26, 2013 5:59 AM

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3 replies

Sep 26, 2013 6:12 AM in response to LyndafromDaphne

  1. When you say "freezing" do you mean that you see the spinning beach ball of death, which eventually resolves, or does the app completely crash, and must be force quit, or you have to restart?
  2. What specifically are you trying to do with Powerpoint when it freezes? Is it when you have video in your presentation?
  3. How much RAM do you have?
  4. How full is your hard drive?
  5. A good place to start would be to boot into your recovery partition and repair your hard drive: When to Run First Aid in Mountain Lion's Disk Utility - For Dummies

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PowerPoint keeps freezing on my MacBook Pro. Any ideas?

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