Accept button never disappear in MacAppStore

Question

Accept button never disappear in MacAppStore

Hello,

I've bought a Macbook Pro Retina in 2012 (when it was released). I've migrated data from my previous Macbook Pro.

In the MacAppStore, into the "purchase" tab, I've got a row dedicated to iMovie, explaining that I must accept to link the application to my iTunes account to be able to download next revision.

When I click on "Accept', I'm inputing my iTunes password and the button is deactivated. Few seconds later, the button becomes active again.

So I don't know how to fix this issue.

Thanks & Regards,

Gerald

MacBook Pro with Retina display, OS X Mountain Lion (10.8.5)

Posted on Sep 26, 2013 5:53 AM

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Answer 1

Dah•veed

Level 9

64,663 points

Sep 26, 2013 5:56 AM in response to Couscous78150

Did the migration from the other Mac include the migration of these same iLife apps from the previous MacBook?

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Answer 2

Sep 26, 2013 6:07 AM in response to Dah•veed

Exact, I've migrated all the content through Wifi between both Macbook Pro : applications and data.

Do you think the application is linked with my previous Macbook Pro ?

But I haven't got any error message...

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Answer 3

Dah•veed

Level 9

64,663 points

Sep 26, 2013 6:21 AM in response to Couscous78150

I think that the iLife apps that were on the other Mac have been migrated over and have confused the issue.

Reindex your new Mac and see what settles out.

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Answer 4

Sep 26, 2013 6:23 AM in response to Dah•veed

Thanks Dah•veed

Can you explain me how I'm able to "reindex" my Mac ?

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Answer 5

Dah•veed

Level 9

64,663 points

Sep 26, 2013 6:27 AM in response to Couscous78150

http://support.apple.com/kb/HT2409

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Answer 6

Sep 26, 2013 6:30 AM in response to Dah•veed

I've just found this "how to", before your reply. I'll keep you in touch. Thanks for your quick replies.

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Answer 7

Sep 26, 2013 7:45 AM in response to Couscous78150

Index process has rerun : no change. Button "Accept" is always available and didn't disappear when I clik and submit my password...

Very strange. Perhaps I will contact Apple Support.

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Answer 8

Dah•veed

Level 9

64,663 points

Sep 26, 2013 9:44 AM in response to Couscous78150

And what do you see in the Apps folder regarding the iLife apps? What does the info about each file state?

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Answer 9

Linc Davis

Level 10

209,547 points

Sep 26, 2013 11:55 AM in response to Couscous78150

First take all applicable steps in this support article.

If you still can't accept or install the apps, associate your Apple ID with your user account. Then sign in to the App Store with the same ID.

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Answer 10

Sep 27, 2013 1:01 AM in response to Dah•veed

Please find the iLife applications status :

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Answer 11

Sep 27, 2013 1:12 AM in response to Linc Davis

So I've followed your steps :

iLife applications appear in my purchases :

Button to accept iMovie still appearrs at the top of purchase items :

I've linked my administrator account with my Apple Id : there weren't linked before.

I'm currently logged in with my Apple Id in the Mac App Store, but the issue continue...

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Answer 12

Linc Davis

Level 10

209,547 points

Sep 27, 2013 7:32 AM in response to Couscous78150

Triple-click anywhere in the line below on this page to select it:

/Library/Caches/com.apple.appstore/adoption.plist

Right-click or control -click the line and select

Services ▹ Reveal

from the contextual menu.* A folder may open with a file named "adoption.plist" selected. If it does, move the file to the Trash. You may be prompted for your administrator password. Log out, log back in, and test.

*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select

Go ▹ Go to Folder...

from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

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Answer 13

Sep 28, 2013 12:53 PM in response to Linc Davis

Having the same issue over here. Pressing Accept and logging in effectively does nothing; I can keep doing it over and over again to no effect.

There was no adoption.plist file in the directory you mentioned, Linc. Any other ideas? I already tried reindexing my MBP, checked to make sure my Apple ID was associated with my account (it had been the entire time)… Very strange.

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Answer 14

Nov 16, 2013 9:49 PM in response to Couscous78150

Reparing the permissions fixed the problem for me. Go to Applications/Utilities/Disk Utility then once open, select the HD and then click repair permissions.

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Answer 15

Mar 3, 2015 8:09 PM in response to Mentlblur

Thank you!! I just upgraded to Yosemite and I was a little worried when I saw the "no sign" over top of iPhoto. This worked for me and it was very simple. iPhoto is now updating and I should be back in business!! Thanks again!

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