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Helpful answers
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Sep 26, 2013 7:53 AM in response to Goal1234by R Adam B,Me too. Since I updated my iPhone last night to iOS 7.0. Very frustrating. Only affecting my .me email account.
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Sep 26, 2013 7:54 AM in response to R Adam Bby Goal1234,I have seen on the web that many others are having the same problem, hope Apple can fix quickly
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Sep 26, 2013 10:24 AM in response to Goal1234by jdbeltranstudio,This has been driving me crazy the last 48 hours, I got the same erroneous password message.
I just resolved my problem by doing the steps on this link:
http://support.microsoft.com/kb/2492871
This was the key change I made from those steps in that link:
- In the Authentication drop down box, click to select Use Incoming Server Info.
Once I did this, all those stuck messages in my email box finally got sent. Argh. Why did I just have to spend the last two hours figuring this out...
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Sep 26, 2013 11:50 AM in response to Goal1234by JPRichards17,I'm having a similar problems with my @me.com email and Outlook 2010. I've invested 1-2 hours on this! Ever possible solution. Nothing has worked.
Apple please help.
Oddly enough I just paid for the annual iCloud storage... What I am paying for if I don't get the support?Please help.
Oddly my iPhone and my @Me.com works fine. PC vs MAC conspiracy?
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Sep 26, 2013 11:54 AM in response to JPRichards17by Goal1234,I talked to Microsoft, they claim Apple is working on a resolution - don't hold your breath.
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Sep 26, 2013 11:55 AM in response to Goal1234by JPRichards17,NOTE: I can receive emails but I CANNOT SEND.
Error messages are:
https://dl.dropboxusercontent.com/u/110096199/26-09-2013%202-52-45%20PM.jpg
https://dl.dropboxusercontent.com/u/110096199/26-09-2013%202-52-22%20PM.jpg
1) Send test e-mail message: An unknown error occurred, error code: 0x80004005
2) Task '@#@$@@Me.com - Sending' reported error (0x80004005) : 'The operation failed.'
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Sep 26, 2013 11:56 AM in response to Goal1234by JPRichards17,Thank you for working on this!
Who and where do I email to give this some BUMP?
The more of us emailing, the more pressure to get it done quickly I'm sure.
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Sep 27, 2013 9:23 AM in response to Goal1234by b_chevy,JPRichards, I have the same problem. Started a day or two ago. Happened with Outlook on both my machines (office and home). I can receive e-mails just fine, but I can't send out.
It appears this is a pretty widespread issue. Apple must've changed something on their end. Whatever they changed, it prevents Outlook and other third party e-mail applications from sending outgoing mail via Apple's smtp server.
Until Apple fixes this, we have to log onto icloud.com and send mail through there.
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Sep 27, 2013 9:29 AM in response to Goal1234by b_chevy,UPDATE: I changed my outgoing SMTP server to p06-smtp.mail.me.com and it worked. Apparently that server can process and send outgoing messages.
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Sep 27, 2013 9:29 AM in response to b_chevyby JPRichards17,Thank you B_Chevy.
Where and who do we contact to get support?
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Sep 27, 2013 10:06 AM in response to Goal1234by vawoods,I am having the same problem which emerged late yesterday Sept 26. I have attempted every suggestion made on this thread and iCloud support pages but nothing works. Very frustrating. I am going to call the local Apple Store to see if they might offer a solution... and continue to monitor here to see if someone comes up with something