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Can't send email on outlook

Have not been able to send email using Outlook for Mac 2011 since yesterday, get the message invalid username or password

iPhone 4, Mac OS X (10.7.5)

Posted on Sep 26, 2013 7:48 AM

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55 replies

Sep 26, 2013 10:24 AM in response to Goal1234

This has been driving me crazy the last 48 hours, I got the same erroneous password message.


I just resolved my problem by doing the steps on this link:


http://support.microsoft.com/kb/2492871


This was the key change I made from those steps in that link:

In the Authentication drop down box, click to select Use Incoming Server Info.

Once I did this, all those stuck messages in my email box finally got sent. Argh. Why did I just have to spend the last two hours figuring this out...

Sep 26, 2013 11:50 AM in response to Goal1234

I'm having a similar problems with my @me.com email and Outlook 2010. I've invested 1-2 hours on this! Ever possible solution. Nothing has worked.

Apple please help.

Oddly enough I just paid for the annual iCloud storage... What I am paying for if I don't get the support?


Please help.


Oddly my iPhone and my @Me.com works fine. PC vs MAC conspiracy? 🙂

Sep 26, 2013 11:55 AM in response to Goal1234

NOTE: I can receive emails but I CANNOT SEND.


Error messages are:


https://dl.dropboxusercontent.com/u/110096199/26-09-2013%202-52-45%20PM.jpg


https://dl.dropboxusercontent.com/u/110096199/26-09-2013%202-52-22%20PM.jpg



1) Send test e-mail message: An unknown error occurred, error code: 0x80004005


2) Task '@#@$@@Me.com - Sending' reported error (0x80004005) : 'The operation failed.'

Sep 27, 2013 9:23 AM in response to Goal1234

JPRichards, I have the same problem. Started a day or two ago. Happened with Outlook on both my machines (office and home). I can receive e-mails just fine, but I can't send out.


It appears this is a pretty widespread issue. Apple must've changed something on their end. Whatever they changed, it prevents Outlook and other third party e-mail applications from sending outgoing mail via Apple's smtp server.


Until Apple fixes this, we have to log onto icloud.com and send mail through there.

Sep 27, 2013 10:06 AM in response to Goal1234

I am having the same problem which emerged late yesterday Sept 26. I have attempted every suggestion made on this thread and iCloud support pages but nothing works. Very frustrating. I am going to call the local Apple Store to see if they might offer a solution... and continue to monitor here to see if someone comes up with something 🙂

Can't send email on outlook

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