HT203356: If iTunes doesn't respond when you connect an iOS device

Learn about If iTunes doesn't respond when you connect an iOS device

Klulshllble

Level 1 (0 points)

Q: updated my ipad to iOS7 can't access the itunes store.

When I try to go to the itunes store from my music or even from my itunes app, I get a blank screen. I am not techno savvy. Any suggestions on how to fix this?

iPad 2, iOS 7

Posted on Sep 26, 2013 9:51 AM

I have this question too

Q: updated my ipad to iOS7 can't access the itunes store.

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by Solo Keita,

Solo Keita Sep 26, 2013 10:04 AM in response to Klulshllble
Level 2 (163 points)

iTunes

Sep 26, 2013 10:04 AM in response to Klulshllble

This happened to me on my iPhone. I just signed out of my Apple ID and signed back in. I might have restarted my iphone too.

Settings > iTunes & App Store (Select your Apple ID email and then select "Sign Out")
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by Klulshllble,

Klulshllble Sep 26, 2013 10:28 AM in response to Solo Keita
Level 1 (0 points)

Sep 26, 2013 10:28 AM in response to Solo Keita

Thank you. I tried that a few times. It now gives me a message "Cannot access itunes store".
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by Solo Keita,

Solo Keita Sep 26, 2013 10:59 AM in response to Klulshllble
Level 2 (163 points)

iTunes

Sep 26, 2013 10:59 AM in response to Klulshllble

Are you connected to the internet? If you're using Wi-Fi, make sure your Wi-Fi is working on another device. You cloud also try cycling your Wi-Fi router and or modem. Cycling is where you unplug the power for 30 seconds and then plug them back in.
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HT203356: If iTunes doesn't respond when you connect an iOS device

Q: updated my ipad to iOS7 can't access the itunes store.

All replies Helpful answers

by Solo Keita,

by Klulshllble,

by Solo Keita,

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