Daughter forgot her passcode - no backup and she needs her Poppy's voice memos

Question

Daughter forgot her passcode - no backup and she needs her Poppy's voice memos

My daughter forgot her passcode and we have no backup. We don't want to just do a restore it and loose all the information because the iPod has voice memos on it from her Poppy, who recently passed away. The iPod 4th Gen touch is running iOS 6.1.3 and the itunes version is 11.0.2.26 and it's on the original computer that it was synced with. I tried backup now and was not able to backup because of the passcode lock. If I restore and choose to the back up option given right after you click restore, will it create a backup for me or give me the same message it gave me when I chose back up now? Is there anyway around the password or a software that will give us he password? I saw something about enabling disk use of the ipod and going through windows my computer, but I can't get it come up as a portable storage device, only as a camera. I would greatly appreciate any help or advice that anyone might have.

iPod touch (4th generation), iOS 6.1.3, itunes version is 11.0.2.26

Posted on Sep 26, 2013 11:20 AM

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Answer 1

lllaass

Level 10

210,569 points

Sep 26, 2013 11:26 AM in response to Daughter forgot

- Maybe via a data recovery company before restoring the iPod

- Maybe via the following afer restoring:

How to perform iPad recovery for photos, videos

Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official

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Answer 2

Kneil31

Level 3

631 points

Sep 26, 2013 12:17 PM in response to lllaass

The enable disk usage is for classic iPods that use a hard drive for storage. The iPod Touch uses flash memory. If your device has been synced before and your iPod is just disabled (just locked for 5, 15 ,30 mins, 1 hr) then sync your iPod to iTunes. It should remove the time for it disabled to guess. If it is completely disabled (must restore), then search around on Google.

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Answer 3

Sep 26, 2013 12:50 PM in response to Kneil31

Thanks for responding! I see. It has been synced before. It removed the time for it disabled to guess, but we think she spelled her password wrong. We tried all the combinations we could think of. Any other thoughts?

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Answer 4

Sep 26, 2013 12:52 PM in response to lllaass

Thanks for your response. I will take a look at this, but I'm not confident that it will work.

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Answer 5

bobjbkln

Level 6

10,023 points

Sep 26, 2013 1:12 PM in response to Daughter forgot

If it's been synced before, it should have the backup from the time of the last syncing. So you can put it in Recovery mode and erase the iPod, then you can restore it from your backup in iTunes

To place the device in recovery mode and restore it:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down. Then, while pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on. Continue holding the Home button until you see the Connect to iTunes screen. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

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Answer 6

Sep 27, 2013 3:33 PM in response to bobjbkln

Thanks for responding. The ipod was synced when we first got it, but not since then. That is the only backup that exists. Any other thoughts?

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Answer 7

lllaass

Level 10

210,569 points

Sep 27, 2013 3:42 PM in response to Daughter forgot

There is really nothing you can do that I did not mention in my first reply. The security feature is doing its job.

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Answer 8

Sep 27, 2013 3:55 PM in response to lllaass

I see. Have you used Dr. Fone? Once it backs the files and information up, how do convert that backup into a backup file that itunes can use when you restore the ipod? Thanks.

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Answer 9

Sep 27, 2013 4:02 PM in response to lllaass

Have you heard anything about the Gecko toolkit?

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Answer 10

lllaass

Level 10

210,569 points

Sep 27, 2013 4:10 PM in response to Daughter forgot

I have not heard about it. However, this

http://www.letsunlockiphone.com/how-to-descrypt-lost-forgotten-passcode-using-ge cko-iphone-toolkit/

says only good for

The program works with iPhone on firmware version 4.x and up to 5.0.1,

It also says:

As to iOS 6.x.x you can read about passcode bug in iOS 6.1.3 and how to bypass it.

However, that only apples to phone (voice dialing) and not iPod.

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Answer 11

samsam88

Level 1

0 points

Sep 27, 2013 8:03 PM in response to Daughter forgot

You could try calling Apple support. 🙂

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Answer 12

Sep 27, 2013 10:58 PM in response to Daughter forgot

If you have always connected your ipod touch to the internet then no problem if you have forgot the ipod touch password, you can sign in to your icloud and get the memo ( Only Possible If You Have Synced Your IPod Touch With The Icloud)

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