5 Replies Latest reply: Oct 9, 2013 4:33 PM by dominic23
Zakout68 Level 1 Level 1

I don't think it would be a good idea to upgrade and have the FaceTime HD camera not working. Purchasing a USB camera for those application is not a very good idea!


MacBook Air (13-inch Mid 2013), OS X Mountain Lion (10.8.4)
  • dominic23 Level 8 Level 8
    expertise.macosx
    Mac OS X

    No further info is available from Apple yet.

     

    Wait for a solution from Apple. They are investigating the issue.

     

     

    http://support.apple.com/kb/TS5216

     

     

    Best.

  • GauravDalal Level 1 Level 1

    I Have literally looked over every possible solution from resetting the SMC to running scripts to enable/ disable the camera OR even adjusting the Quicktime plugins.

     

    This is certianly an issue with the Macbook Air Mid 2013 models ONLY.

     

    I am running 10.8.5 on my MacBook Air with Camera Model

      Model ID: Apple Camera VendorID_0x106B ProductID_0x1570

     

    Also, i did try and check this on my other 15"Mac Book Pro running 10.8.5 but it works perfectly well.

     

    My Facetime HD Camera works with PhotoBooth, iChat, Facetime and NOT on Webex and Skype.

     

    So much for getting the latest and the greatest.

  • dominic23 Level 8 Level 8
    expertise.macosx
    Mac OS X

    Occasionally third party hardware/software will not function properly following

     

    an hardware/software update/upgrade from Apple.

     

    That holds true for any such vendor.

     

     

    Best.

  • Zakout68 Level 1 Level 1

    Thanks Dominic for your reply. I wonder why it's taking that long to investigate such a simple issue. Another issue with my MacBook Air is: it does not communicate with my iPhone5 bluetoothly! I am not bothered by this that much as there are hundreds of available communication ways between the 2 devices. However, it still annoys me that 2 products from Apple cannot do such a simple communication! Literally I'm not using the bluetooth in my Mac at all and I wonder why it even exists!

  • dominic23 Level 8 Level 8
    expertise.macosx
    Mac OS X

    Apple released an update couple of days ago. The new update resolves the issue.

     

    Download and install this Combo Update.

    http://support.apple.com/kb/DL1676

     

    Best.