Stop request for app update on 4g iPod

Question

Level 6

9,925 points

Stop request for app update on 4g iPod

I have a 4g iPod running iOS 6.1.3. Every time I turn on the iPod, a badge shows up on the App Store icon indicating that I have one update pending, but when I go to the update section there is no apps listed. Then I select the Purchased apps and one app (TV guide) says it needs an update. Clicking on its icon, I get a pop up saying that the update is for iOS 7, but I can download the older version. I click on OK, the app downloads and installs(?) but the button goes back to saying Update. (Same result if I click Cancel instead) And the badge goes back on the app strore when I turn off and restart the iPod. The Update stripe appears in the app list on iTunes as well. Is there a way to stop the iPod (and iTunes) from telling me to update when I have the newest version compatible with my iOS?

iPod touch, iOS 6.1, 4Gen 32gb

Posted on Sep 26, 2013 12:50 PM

Reply

Answer 1

Elitegate

Level 6

8,200 points

Sep 26, 2013 1:08 PM in response to bobjbkln

That update/app is then for iOS 7. (Means the update - a new app that needs iOS 7) can't be installed. When you download an older version, you are really loading the version you already have. Test: Search for the app that wants to be updated - in your case that TV Guide app. Scroll down to requirements - and see that the app needs atleast iOS 7.0.

Reply

Answer 2

bobjbkln Author

Level 6

9,925 points

Sep 26, 2013 1:23 PM in response to Elitegate

Elitegate wrote:

That update/app is then for iOS 7. (Means the update - a new app that needs iOS 7) can't be installed. When you download an older version, you are really loading the version you already have. Test: Search for the app that wants to be updated - in your case that TV Guide app. Scroll down to requirements - and see that the app needs atleast iOS 7.0.

I understand that. But how do I stop having the App Store telling me that I have an update when I don't really? I also just saw a similar question from another person about phantom updates.

Reply

Answer 3

abombaci

Level 2

255 points

Sep 26, 2013 1:42 PM in response to bobjbkln

This might be a bug. It happened to me a few nights ago on my Mac. I have the iPod Touch (4th generation) running iOS (6.1.3) and it first said I had 4 updates but when I went to update it said there are no updates availabe. Then I though what? Something's not working right so I kept at it and again it said there are 4 available updates. When I went to app store also under the icon instead of saying downloaded (because they were already downloaded) instead it said update. This is in the app store. But yet when I when I went back into iTunes it would again say (there are no available updates for any of your apps) and I'm thinking why when this already told me I have 4 update available is it now saying there are no updates available.

Thinking it was a bug I kept playing with it until I was finally able to update all 4 apps. 2 of the updates were for the enhancement for iOS7 but keep in mind I only have iPod Touch (4th gen) and only 2 of the updates were for the enhancement of iOS7 but I updated all 4 finally. Keep playing with it like I did. I first thought this might have been an incompatibility because I run 6.1.3 and the 2 of the apps were for the enhancement for iOS7 but I was finally able to bring up the page to say you have 4 updates and finally updated all 4 apps. I was thinking those 2 apps for the iOS7 enhancement Pandora & Talk 4 Free (Magic Jack) might not work any more because they were IOS7 enhancement related but I tested them out and there still working OK. I also checked out the iOS version under the apps and they still show iOS 5 and 6 compatible before I updated them just to make sure I wouldn't mess anything up if they stopped working because of iOS7.

Reply

Answer 4

bobjbkln Author

Level 6

9,925 points

Sep 28, 2013 12:01 PM in response to abombaci

My problem certainly has not gone away. Each day the badge appears again and goes away after I go to the App Store > Updates even though there is nothing listed there. But do we know where the bug is? In the App Store app on the iPod? at the App store Server? Built into 6.1.3? Or in the updated apps themselves?

Reply