Hey Gang,
So I'm still using my me.com email for professional reasons, and have been using MS Outlook as my main source of email on my Apple laptop. Outlook has prompted me to enter my password, but I have forgotten it.
I went to iCloud.com to reset my password, but it is only allowing me to reset my Apple ID password, which uses another email address.
Does anyone have nay idea how I can reset my me.com password?
Thanks.
iCloud-OTHER
Your iCloud login is an Apple ID. Go to http://appleid.apple.com and click 'Forgot password' - sign in with your iCloud login and a new password will be sent to the associated email address.
I've tried that- I went to iCloud.com and logged in using my me.com email address. The new password I set up for my Appl ID worked as the password, but when I go to use the same (newly changed) password in my Outlook it gets rejected.
Any ideas? Thanks!
Start by signing out in System Preferences>iCloud, then signing back in.
Done- still getting the below message on MS Outlook:
"The server for account "Me" returned the error "5.7.8 Bad username or password (Authentication failed).." Your username/password or security settings may be incorrect. Would you like to try re-entering your password?"
NOTE: I realize this has now officially become an MS Outlook issue, but if you can still help me- fantastic!
I'm not familiar with Outlook but I should delete the account in it and enter all the details again. (As the emails are stored on the server you won't lose any by doing this).
The settings are given here:
http://support.apple.com/kb/HT4864
Just as a double check, if you go to http//icloud.com and sign in with your ID and the new password can you see your mail there?
I can- just sent a test email to another account and it worked just fine. I'll give that link a try!
Still using my MobileMe account, can't retrieve password!
