when I backup my ipad to Itunes on PC and I click the apps button, Itunes crashes
When I connect my ipad to Itunes on my PC and click on the APPS button on the Ipad page, Itunes crashes.
iPad 2, iOS 7, Itunes crashes
User profile for user:
sterling r
User level:
Community Specialist
Hello meteddy,
Thank you for using Apple Support Communities.
I would start by restarting the iPhone and the computer, and then try to access the Apps tab again.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Depending on the version of Windows you are using I would recommend either of these 2 articles.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Or
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421?viewlocale=en_US&locale=en_US
If the issue persists after that, then I would re create the iTunes library.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Take care,
Sterling