1 Reply Latest reply: Sep 28, 2013 10:08 AM by braden85
CaroAravena Level 1 Level 1 (0 points)

i can't see mail exchange notification in my iphone in block screen


iPhone 4S, iOS 7
  • braden85 Community Specialists Community Specialists (3,230 points)

    Hi CaroAravena!

     

    I have an article with some troubleshooting information for you regarding these notifications:

    Troubleshooting notifications

    Push notifications require an active Wi-Fi or cellular connection.

    Note: Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers may affect your ability to receive notifications. For more information, see Unable to use Apple Push Notification service (APNs).

    If you're not receiving notifications for a specific app, try these steps:

    1. Verify that the app supports notifications.
    2. After installing an app or restoring a backup to a different iOS device, open the app to begin receiving notifications. If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
    3. Check Settings > Notification Center to ensure that the app is configured for notifications. If notifications do not appear in the Notification Center, verify that the Notification Center setting for the app is enabled.

     

    iOS: Understanding notifications

    http://support.apple.com/kb/HT3576

     

    Thanks for using the Apple Support Communities!

     

    Cheers,

    Braden