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I have an app on my iPhone that oovoo , when I make a video call I can't hear the person but I can see them fine and they can hear me too , I need help if any one know what to do ? *note- our video call wasn't on mute

Please I need help with this app on my phone.

iPhone 4, iOS 7

Posted on Sep 26, 2013 3:34 PM

Reply
2 replies

Sep 28, 2013 9:23 AM in response to Californiapink

Hello Californiapink,


It sounds like the ooVoo app on your iPhone is not playing audio. I recommend following the steps in the article below for an issue like this (you can skip step 3 since it is not related to this issue):


iOS: Troubleshooting apps purchased from the App Store

http://support.apple.com/kb/TS1702


Thank you for using Apple Support Communities.


Best,

Sheila M.

I have an app on my iPhone that oovoo , when I make a video call I can't hear the person but I can see them fine and they can hear me too , I need help if any one know what to do ? *note- our video call wasn't on mute

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